Remember when you had to select a provider and had no information to help you decide? Imagine how much better it would have been if you had accurate information based on real feedback from the people who know best – unemployed workers.
Australia’s employment services are failing unemployed workers. The AUWU, together with our partners at Monash University, want to change that – but we need your help.
To start the survey please click on this link: HELP US CREATE A RATING SCALE OF EMPLOYMENT PROVIDERS
We know that in health, education, and aged care for example, when you systematically ask people who use a service to rate their experience, the feedback can lead to big improvements. To do that for employment services, we need a reliable rating scale that people trust. Right now, there is no rating scale for employment services, so we are creating one.
To do this, we need to start with dozens of test questions and then narrow them down to the “best” ones and this is where you can help.
If you are interested in participating, before you start the survey, you will be asked to read the information for participants and confirm that you:
- are at least 18 years old
- are, or have been within the last year, a client of an employment service
- have understood the information for participants
- know that you stop at any time
To start the survey please click on this link: HELP US CREATE A RATING SCALE OF EMPLOYMENT PROVIDERS
You can also help us by forwarding on this to anyone you know who is a client of an employment service. We especially want to hear from anyone who is taking part in the online employment services trial
We need at least 100 unemployed workers from across Australia to take this test run. At the end of the survey you can be entered into a draw to win one of four $50 online shopping vouchers, please provide an email address at the end of the survey. To be eligible, you need to enter before 30th June 2020, when the prize will be drawn. The email address you provide will not be linked to your survey answers in any way – so your responses will remain anonymous.
To start the survey please click on this link: HELP US CREATE A RATING SCALE OF EMPLOYMENT PROVIDERS