Use of Website

Terms & Conditions

Governing Your Use of The Website



This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge the AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED are not responsible for the operation of those websites or the content located on or through any such site.  The Australian Unemployed Workers’ Union Incorporated are also not responsible for their privacy policies.


The services, information or data made available at the “UNEMPLOYED WORKERS UNION” website is provided “AS IS,” without warranties of any kind. The AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED expressly disclaim any representations and warranties or guarantees.

The AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED shall have absolutely no liability in connection with the services provided including without limitation, any liability for damage to your computer hardware, data, information, from visiting the unemployed workers union website. The AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED, shall have no liability for:

Any loss or injury caused, in part or whole, by their actions, omissions, or negligence, or for situations beyond their control, in the gathering, compiling, or delivering of the Information;


Any mistakes, omissions, or inaccuracies in the Information regardless of how caused, or delays or interruptions in delivery of the Information; or in any decision made or action taken or not taken in reliance upon the Information furnished on this website or hereunder.

The AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED make no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the Information or that the Information may be relied upon for any reason. The AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED make no warranty, representation or guarantee that the Information will be uninterrupted or error-free or that any defects can be corrected.

Privacy Policy

The Australian Unemployed Workers Union (AUWU) is a national, volunteer organisation dedicated to advocating for and protecting the rights of unemployed, underemployed, un-waged workers’, and all recipients of Social Security payments.

AUWU provides a national advocacy service providing free advice to all recipients of social security payments, informing them of their rights both at Centrelink and at their Provider.

Via this helpline AUWU provide free advice to social security receipts about their rights at their Provider and at Centrelink. The AUWU also provides similar advocacy support via Facebook and email.

AUWU is committed to protecting your privacy. We take seriously your right to keep your Personal Information private, and our obligation to manage your Personal Information with care. We never collect, hold, use or disclose Personal or Sensitive Information other than in pursuit of this vision, mission, and our functions or activities. We may also use this data for analysis to help us understand systemic issues in the social security and employment services systems,

This policy sets out the ways  we work hard to keep your Personal Information safe and private. By visiting our website, signing a petition, making a donation, applying to be a volunteer, or otherwise providing us with your Personal Information, you consent to your Personal Information (including your Sensitive Information) being collected, held, used and disclosed as set out in this policy.

The Australian Unemployed Workers Union (AUWU) is bound by the Australian Privacy Principles contained in the Commonwealth Privacy Act and is compliant with the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

The Australian Unemployed Workers Union (AUWU) may, from time to time, review and update this Privacy Policy to take account of new laws and technology, changes to the Australian Unemployed Workers Union (AUWU)’s operations and practices and to make sure it remains appropriate to the changing legal environment.

How will the Australian Unemployed Workers Union (AUWU) use the personal information you provide?

Personal Information is defined in the Privacy Act 1988 (Cth) as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. The use of the information that you provide us with is only used in the provision of services and materials to you.

The kinds of information that AUWU collects will depend on the nature of your involvement with AUWU. The following sets out the ways in which AUWU collects information for different purposes.

When you first take action on a AUWU campaign, the Personal Information we collect generally includes email address, first name and last name, home and mobile phone number, and postcode . As you take subsequent actions on AUWU campaigns, the Personal Information we collect generally reflects the involvement you initiate with the AUWU, the donations you make to AUWU via ActionNetwork, your phone number or email address or information you give to us when completing surveys, like gender and date of birth, and information contained in feedback or complaints.

If you use our advocacy services via telephone or facebook, our data will be limited to information that is necessary for us to understand your issues and respond to them appropriately. These services generally collect personal information held about an individual by way of phone calls, webforms, and in meetings. You do have the right to seek to deal with us anonymously or using a pseudonym, but in almost every circumstance it will not be practicable for us to deal with you or provide any services to you except for the most general responses to general enquiries, unless you identify yourself.

We also collect your personal information such as name and email address so we can communicate with you about our campaigns and activities by email as well as via other forms of direct marketing. The collection of this information will enable us to tailor the opportunities we give to you, for example to your campaigning priorities and location.

We produce statistical reports on the incidence of issues. We may also use this data for analysis to help us understand systemic issues in the social security and employment services systems

Australian Unemployed Workers Union (AUWU) treats marketing and seeking donations for the future growth and development of the Australian Unemployed Workers Union (AUWU) as important. In relation to direct marketing, the Australian Unemployed Workers Union (AUWU) will use your personal information for direct marketing where you have provided that information, and you are likely to expect direct marketing: only then you will be sent direct marketing containing an opt out. If we use your personal information obtained from elsewhere we will still send you direct marketing information where you have consented and which will also contain an opt out.

By submitting your personal details, and other details such as email address, telephone number or registering to use the site and/or services constitutes your consent to accept electronic communications such as email, text messages, telephone calls regarding information, service issues and other matters pertaining to our organisation.

You can choose not to receive email correspondence, except for technical notifications and emails regarding issues concerning your use of the site, services, and your account, by clicking the opt-out link in the email messages.

The Australian Unemployed Workers Union (AUWU) also obtains personal information about volunteers who assist the Australian Unemployed Workers Union (AUWU) in its functions or conduct associated activities, such as to enable the Australian Unemployed Workers Union (AUWU) and the volunteers to work together.

If you join the Union or become a volunteer we require you to adhere to our privacy policy and undertake training if you will be engaging in the collection of data. Only authorised, properly trained staff and volunteers have access to AUWU’s databases. AUWU continually monitors who is accessing these databases. AUWU’s staff and volunteers are bound by confidentiality obligations as a condition of their work or volunteering, and this extends to ensuring that Personal Information collected by AUWU is kept confidential.

How does the Australian Unemployed Workers Union (AUWU) treat sensitive information?

In referring to ’sensitive information’, the Australian Unemployed Workers Union (AUWU) means:

“information relating to a person’s racial ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual preferences or criminal record, that is also personal information; and health information about an individual”.

Some Personal Information which we may collect in the course of your engagement with AUWU is Sensitive Information. For example we might collect information about your campaign priorities or political views. This is because we want to understand what you are concerned about. Knowing your priorities, values and opinions helps us communicate with you better.

Sensitive Information is defined in the Privacy Act 1988 (Cth) as including information about a person’s racial or ethnic origin, political affiliation, religious affiliation, mental health, disability, trade union or other professional or trade association membership, sexual preferences and criminal record, and other health information.

Sensitive information includes information such as an opinion or statement given or submitted by the individual, in electronic or material form, regardless of whether the opinion or statement is true or incorrect. This includes information divulged by you in petitions and surveys. We also use your personal information to inform you about our campaigns, projects, and to answer any comments, questions or complaints. In addition to which we may use your information for administration and planning purposes.

Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or the use or disclosure of the sensitive information is allowed by law. We will always obtain your consent to use sensitive information as the basis for any of our direct marketing.

Management and security of personal and sensitive information

The Australian Unemployed Workers Union (AUWU)’s volunteers are required to respect the confidentiality of personal information and the privacy of individuals. The Australian Unemployed Workers Union (AUWU) has in place steps to protect the personal and sensitive information the Australian Unemployed Workers Union (AUWU) holds from misuse, loss, unauthorised access, modification, interference or disclosure by use of various methods including locked storage of paper records and passworded access rights to computerised records.

We make sure that AUWU only holds, uses and discloses Personal Information for the purpose for which it was collected. We will not use or disclose Personal Information for a purpose other than that for which it was collected. The Australian Unemployed Workers Union (AUWU) will not send personal information about an individual outside Australia.

How does AUWU keep your information safe?

AUWU takes the security of Personal Information very seriously and has implemented a range of physical and electronic security measures to protect your Personal Information from misuse, interference, loss, and unauthorised access, use, modification, or disclosure.

AUWU holds Personal Information in our secure databases and in secure third-party cloud databases. These databases are best practice, protected and comply with industry security standards. These databases may be hosted on international cloud servers such as google.

How can you access, correct or delete your Personal Information?

You have the right to request access to the records of Personal Information that AUWU holds about you. You also have the right to ask AUWU to alter your Personal Information if you think the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.

To make such a request, please email setting out what information you wish to access, your name and an email or mail address at which we can contact you.

We will ask you to provide identification so that we can ensure that you are the person to whom the Personal Information relates. In some cases, we will ask you to pay a reasonable fee to cover our costs in responding to your request. We will aim to respond to you within 28 days of receiving it.

In some cases, we will need to refuse your request, for example where granting your request would infringe someone else’s privacy or would be unlawful. If we’re not able to help you with your request, you’ll receive a written explanation providing reasons for that refusal and information about how to make a complaint.

If AUWU refuses to correct your personal information, and you ask us to, we will take reasonable steps to associate a statement with your personal information that you consider the information to be inaccurate.

How can you report a potential breach of your privacy?

If you have any questions or concerns, please don’t hesitate to contact us via phone or email and set out the nature of your concern.

In order to effectively address your concern, we may ask you to provide further information. Once we have received all the information we need from you, please allow us 28 days to respond to your concern. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner at


Where can I find more information?

If you have any questions about this Privacy Policy, your Personal Information, or AUWU and data protection, you can contact our Privacy Officer

A note on cookies, Google Analytics and Google Ads

When you visit our website, a record of your visit is logged. Your browser supplies data like your IP address and/or domain name, your operating system, the date, time and length of your visit to our website, and the actions you took on the website.

When you use our website, having your cookies enabled will allow us to maintain the continuity of your browsing session and remember your details when you return. We may also use web beacons, Flash local stored objects and JavaScript. If you adjust your browser settings to block, reject or delete these functions, the webpage may not function in an optimal manner. We may also collect information about your IP address, although this may not identify you.

This information is used to compile statistical information about the use of our website and to help us improve our website. If you do not want cookies to be used, you can adjust your browser settings to disable them. Learn how to do this here.

We also use Google Analytics to collect demographic data on website visitors. The kind of information we collect includes: city, gender, age, interests, device and browser. No personally identifiable information is collected via Google Analytics. This information is used to better understand website visitors and improve our website. You can opt out of Google Analytics at any time using this browser plug-in.

We also use Google Ads remarketing to serve interest-based advertisements on third-party websites to previous visitors to our website. Third-party vendors use cookies to serve these ads, which are based on someone’s past visits and behaviour on These ads might show up on a Google search results page or on a site in the Google Display Network. If you do not want to see this kind of advertising, you can change your Google Ads settings, or disable cookies (as above) or use an ad blocker.

Do we use data in training?

I think the names of volunteers etc must be collected for the advocacy training. But not separately to the other volunteer data collection?

in which we work hard*


When you make a comment on the content, you acknowledge that your comment may or may not be published. Further, we do not allow anonymous comments, so that any comment must include your full name and suburb. Please, do not disclose any other personal information that the AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED cannot control what other people do with the information you post on this website. Any comments that are defamatory, malicious, or otherwise inappropriate will be deleted.


All materials such as site content, design, logos, graphics, icons, and images, the selection, assembly and arrangement thereof, are the sole property of the respective copyright owners.


You shall indemnify, hold harmless and release the AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED and their respective officers, employees, and agents, from and against any loss, liability such as fines, judgments, penalties and settlements costs. In addition to any costs, including reasonable solicitor and attorney fees, litigation, lawsuit costs, and court costs concerning any claim or assertion made by any third party arising from your access to the Site. Including the use of its services, violation of this Agreement, or infringement of any copyrighted property or another right of any individual or entity.


A Cookie is a small file that is sent to your computer whenever you visit a website. When you visit the website again, the cookie lets the web site recognize your browser, which may store a user’s preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

The AUSTRALIAN UNEMPLOYED WORKERS’ UNION INCORPORATED through the use of Cookies may collect non-identifying information, on website usage such as pages the user visits, what type of browser they are using, the user’s IP address, the date and time of their visit.