I don't know whether it would help but would a complaint to the Commonwealth Ombudsman be worthwhile? Particularly the poor advice from Max. It is clear to me that providers (such as Max) have been handed too much power and they are abusing it. You may request another provider ( I read a post that said it is done online through Job Active). Max was mentioned in a 4 Corners program on job providers. They did not come out of it looking very good. If you study full time you will be able to go onto Austudy or whatever it is called now. You sound an intelligent young person who has suffered much trauma. Be acquainted with your rights as knowledge is power.
I too have had dealings with Max Employment. They are purely a profit driven company and professionals at wasting peoples time by bogging them down with silly courses and compulsory attendence. I was enrolled and studying full time in a course and it took Centerlink 4 months to process my Austudy claim. I was forced to attend max employment 3 days a week for 3h per day to look for a job that I couldn't take as I was studying full time. Needless to say my grades really suffered and I was at the point of just quitting. Anyway both Centerlink & Max Employment need to improve their approach and levels of service. They need to be more flexible and incorporate more common sense into their procedures. Having rigid baskets that not everyone fits into and breaching people is simply unfair. I feel its on purpose to make it so hard that people stop applying for welfare. Another gripe with Max Employment is they don't offer any jobs in industries I can work in. Therefore i'm essentially just visiting their offices to use their computers to search on my own, which I could do at home. Seems like a whole lot of money being wasted on using Max Employment.
This is what happens when you get idiots who cant get real job, and give them some power over then unemployed. The owners of the max employment make a fortune while their poorly trained and paid staff take out their frustrations on the unemployed and generally behave in a bizarre and confused fashion as is their ignorant want.