Don’t be fooled: An Analysis of jobactive

On this page, we will analyse the obligations of Newstart recipients under the Government’s new jobactive system.

A brief summary of the Government’s Mutual Obligation Requirements for Newstart recipients is available in the chart below. For a quick explanation of the deliberately confusing acronyms used by the Government, click here.

 

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The entire Mutual Obligation guidelines can be downloaded here, and the Job Seeker Compliance Framework can be downloaded here. The analysis below is drawing mainly from these two documents.

Work for the dole

Let’s start with the centrepiece of the jobactive system: Work for the Dole.

Don’t be fooled into thinking work for dole is the only option open to you if you are currently unemployed. Wading through the endless and repetitive guidelines, a few things stand out.

With the introduction of the new jobactive system on 1 July, all Newstart and Youth Allowance (other) recipients between the ages of 18-30 will be required to Work for the Dole for 25 hours a week, up from 15 hours a week.
Annual activity requirements are lower for those over the age of 30 at 15 hrs per week (fully capable of full time work).

If you are a principle carer or have a temporary illness that reduces your work availability or obligation hours, the mutual obligation hours are lower again.

For example, a principle carer with children 8 or over, aged under 30 has a higher number of participation hours at 15hr per week, than the same situation but aged over 30 at 7.5 hrs per week.

Neither can be forced to agree to work for dole as a compulsory measure, but if you do agree to do it and sign a job plan stating this, it will then be compulsory. This is why knowing your rights is more important than ever before.

It is very easy for a job seeker to be fooled under this new system. If the staff member you are allocated to has misunderstood training, or your Employment Service Provider has simply misinterpreting the information then the obligations you are agreeing to might not be a true reflection of the guidelines or in fact social security law.

Avoiding Work for the Dole

There are a number of circumstances where Newstart recipients will be excused from Work for the Dole.

For job seekers aged between 18-49 who are undertaking an approved activity they will not be required to undertake Work for the Dole.

An approved activities as defined by the Mutual Obligation Framework are:

  • Part-Time Employment
  • Unpaid Work Experience Placements
  • Voluntary Work
  • part-time study/training (in a Certificate III or higher)
  • accredited language, literacy and numeracy courses, which can include

o Skills for Education and Employment

o Adult Migrant English Programme

  • Defence Force Reserves
  • Other government programmes, including state government programmes and the Green Army Programme.

Backing this information up, one jobseeker informed us that he was able to get his full-time non-non-accredited study on his Job Plan, which should excuse him from Work For the Dole. We will update once verification is received, but for now, be sure to request that your study be put on your Job Plan.

For Single Parents judged to be Primary Care Providers (PCP) and job seekers with a Partial Work Capacity (PWC), there are even more circumstances where Providers cannot enforce Work for the Dole (Click here for more information regarding Primary Care Providers).

Below is an excerpt from the Mutual Obligation Requirement Framework:

Certain job seeker cohorts, namely PCPs, those with a PCW (15 to 29 hours per week) and job seekers aged 55 years and over are able to meet their Mutual Obligation Requirements by undertaking certain approved Activities for at least 30 hours per fortnight.

PCPs and job seekers with a PCW (15 to 29 hours per week) who are fully meeting their part-time Mutual Obligation Requirements through 30 hours per fortnight of paid work (including self-employment) or approved study (or a combination) cannot be required to simultaneously undertake any Job Search or meet any other additional requirements. As such, they do not need to remain connected with a Provider and can be Suspended or Exited from the Provider’s caseload. This also applies if the PCP or a job seeker with a PCW (15 to 29 hours per week) is participating in the Green Army Programme for 30 hours per fortnight. See approved short courses under Additional information below.

PCPs are also able to meet their part-time Mutual Obligation Requirements through 30 hours per fortnight of Voluntary Work alone, or in combination with paid work or study, for 30 hours per fortnight. However the following criteria must be met for Voluntary Work to fully meet a PCP’s requirements:

• the principal carer lives in a poor labour market

• there are limited training opportunities locally available (online courses may be considered ‘locally available’ if the PCP has access to a computer)

• there is a significant vocational aspect to the voluntary work.

PCPs aged under 55 years undertaking Voluntary Work alone, or in combination with paid work or study, for 30 hours per fortnight will not be Suspended from Employment Services. However, Providers must not require the PCP to undertake other additional activities.

Over 55s receiving Newstart are also given more flexibility:

Job seekers aged 55 years and over who are meeting their Full-Time Mutual Obligation Requirements through 30 hours per fortnight of paid work (including self-employment) or approved Voluntary Work (or a combination) cannot be required to:

• simultaneously look for additional work

• undertake other activities.

However, they must remain connected with a Provider (although they are Suspended on a Provider’s caseload). They must attend any notified Appointments with their Provider; however, these Appointments should only be related to employment opportunities or job referrals. These Appointments must be made around the times of their paid and/or Voluntary Work hours.

These job seekers still have Full-Time Mutual Obligation Requirements and, as such, are also required to attend job interviews with Employers and accept increased hours of paid work until they obtain a Full-Time job or no longer receive income support.

DHS will make an initial Appointment with the Provider for job seekers aged 55 years and over even if they are already satisfying their Mutual Obligation Requirements at their first contact with DHS. Job seekers who fail to attend this Appointment or any other notified Provider Appointments, or who fail to accept referrals to jobs, may be subject to action under the job seeker compliance framework. See the Employment Provider Services—Job Seeker Compliance Framework Guideline for additional information.

PCW 0 to 14 hours per week or TRWC 0 to 14 hours per week who fully meet their Mutual Obligation Requirements by attending quarterly appointments with DHS do not need to remain connected with a Provider and can be Suspended or Exited from the Provider’s caseload.


Prioritising Training and Study

Study seems to be the main area where information may not be fully correct. Anyone any age can choose a line of study to follow, but the funding of these courses is what is no longer available through the Employment Service Providers themselves especially when the Work For the Dole phase begins.

It can be used only if a job is guaranteed, making it harder to achieve but there are still options for those with no prior level certificates or diplomas (note: the Government will not fund you to complete a course below your current requirements). The course will be funded, and this activity should be sufficient to meet your obligations. There are some exclusions to this as there often is, checking through the Centrelink website, there are links to courses of study that are approved.

The option to study at Tafe is open and it can be paid for via the VetFeeHelp or FeeHelp programs, and University through HECS-HELP, these will give you a debt to be repaid when you reach income over $50,000. Testing if you meet the AUSTUDY rules can give you the time without requirements to complete your studies.

Alternatively, for those on Newstart and Youth Allowance (other) who are studying a course that is not accredited by Centrelink, your study can count to your Annual Activity Requirement but will not provide any additional money to cover expenses.

The ability to be connected to the internet, get to study if in a classroom, and purchase any books will be the biggest problem for those taking this avenue. But this can be achievable in some cases. Fares assistance will be available to those on Youth Allowance completing studies.

For those who were involved in study before the jobactive system took over, you must be allowed to finish this line of study that you have started. If it was in your employment plan, you should be allowed to finish it

Please note: Although you must be allowed to finish this study undertaken before, if the course is not accredited study then you can be made to do other activities to fulfil your Annual Activity Requirement such as Work for the Dole, Voluntary Work etc. If it is an approved study, then you should be eligible for AusStudy.

 

Negotiate with your Provider – All Barriers to Work must be Considered

There is also a range of factors that must be considered when working out your activities and requirements. If you have increased care for family or children, this has to be taken into consideration; transport problems also have to be considered. It is written in the guidelines.

If you have factors you feel are not being considered, seek clarification from the department of employment. Providers are obliged to consider barriers that you identify, such as lack of childcare options, separated parent with the lesser care but still a percentage of care, transport restrictions, alcohol or drug problems, housing problems.

It may be uncomfortable to reveal these things but to truly be of assistance there might be a need to be open about these problems. Remember they are bound by the privacy act and any breaches can be reported immediately, if you are concerned private information is not being treated in a professional manner.

Being assessed as Stream C with a high amount of barriers to employment means other assistance can be provided in areas such as financial counselling, parenting or family courses, withdrawal programs, with referral to programs and using them to meet activity requirements an option for those in the high stream C. This is determined by a Job Capacity Assessment and Employment Service Providers may trigger the department to assess or reclassify your stream if additional factors occur or become identified. If you feel you might be in the category, be sure to ask what stream you are being assessed at.

Remember this contract you are signing is what you are capable of complying with – if you cannot comply there has to be negotiations around the reasons why and not a simple case of do it or no payments.

Speaking up now can shape the future of employment programs, and allowing them to become a mere compliance tool making demands to suit them, will be at our own peril. Make them work in the nice fluffy way government have put this on paper, question any requirement that does not provide you with skills required to gain employment as this is the basis for most requirements. Seek out your ideal training or work experience options and take them to your provider they might just be able to really help you. A hopeful thought indeed!

If they refuse to help you, seek legal support or request a transfer on the grounds that your provider are refusing to uphold social security law. Download a transfer form here.

Keep an open mind – believe it or not there are good providers out there who will help you. But most importantly, don’t allow yourself to be pushed into an avenue you are not happy to take. Tell them you would like them to reference the mutual obligation requirements, and ask to see a copy. Then go through all the options with the staff member that are in that guideline, getting them to point out the areas they are using to reach the obligations they are telling you about.

As painful as it is, reading the mutual obligations guideline fully can give you a much better idea of what options you really have. One reason Work For the Dole is the main focus, is the income of providers is based on either the limited real job outcomes or work for dole outcomes. But education outcomes will provide them with nothing, so they will not be at all interested in telling you any of these options.

In the guidelines, there are a lot of requirements that jobseekers should follow and others that jobseekers must follow. This is where interpreting the different areas can take on a more deceptive nature and you may be pressured by your provider. If this happens contact the Department (contact details below). Explain as calmly as you can what factors they have not considered and what program you agreed to that you don’t think is fair or in line with your employment prospects.

There will be cases where Work For the Dole becomes the only option, but again a choice should be provided and it should contain some training element suitable to you.

The poor state of the labour market is also a factor that must be considered according to the guidelines, and this can be said for the majority of unemployed people today. This is a consideration that we need to raise, particularly in remote areas.

Get informed and take control.

Don’t be baffled by the Government’s bullshit!

Employment Service Providers must meet standards, and to keep those standards we have to become willing to complain and complain loudly.

The Department of Employment can be contacted via email on NationalCustomerServiceLine@employment.gov.au or phone 1300 488 064

 

 

 

 

 

219 comments

  1. I home educate and have had exemption from work activity after showing state registration, Vic, however my reporting requirements have changed with no explanation and I ‘m not sure what this means for me. Any advice.

  2. There’s no such luck at Sureway Griffith NSW to object to or refuse to sign anything. You are cornered into signing stuff at the computer by heckling nasty people breathing down your neck and throwing nasty attitudes. The overhaul of workers there has been almost the whole business in the past 3 months…and now we are faced with nasty bullies working in the shadows of the Government. There is no room for choice, reasoning, nor objection to anything here. We’re all being screwed.

    1. Hi I just read what you have put up and I am agreeing with what you have said .
      I’m 54 and have been out of work now for 14months after 38yrs of working and we were all called into the agency to sign this paperwork to work for the dole.
      All the people that attended were told that if we don’t sign then our payments would be cut off and we wouldn’t receive anything so everybody signed on that day because we all still have obligations within life. I really feel we are being harassed and bullied so badly with this. The agencies that are linked to this system do nothing to help get you back into work which you have done for years they get anything that is going on the day they don’t look at your past working experience to try and get you back into this field in any form or manner as I’ve been told by them within the agency I’ve been attending. These agencies need to be closed down because I feel they are a wasted space ,time and money under the government scheme.
      I submit more applications in the fortnight then required and it states on my obligation paper that I need to attend the agency once a month but in the past 2 weeks I have had to attend the agency 4 times which I have received at least 4 emails,txt to attend and also letters if this isn’t harassment then what is it .
      Sharon

    1. As a 54 year old you will have WFD requirements. 55 and over can do volunteer work to meet their requirements instead of WFD. 15 hours per week of approved activity will exempt you from your Jobactive provider. Centrelink must approve and code the activity and then you will not need to see your provider.

  3. I work as a contractor and am only registered on newstart for when i am between contracts. In the last year i have received approx. 2k from the dole (even when i am not working contract i have a casual job so i have had half and less payments).
    All this being the case, i am now in my ‘work for the dole’ phase. I am currently on contract doing 38 hours per week for an 8 week duration.
    According to my job plan i have to do 15 hours per fortnight, anything i do over this DOES NOT COUNT. So instead of being “credited” for the 38 hours per week over 8 weeks, i will only have 60 hours (15 hours per fortnight) taken off my obligation.
    So i am doing my best to not take dole money by working as much as i can, at the end of my contract, instead of looking for another contract etc, i will be forced to work for the dole.

    I am an engineer for gods sake. They think forcing me to work picking weeds on the side of a freeway is going to ‘upskill’ me somehow?!.
    This system is a joke. I get they are trying to stop ‘dole bludging’ but why penalise people that are actually trying to do the right thing?.
    Beyond annoyed at this “system”

    1. Hi. This is incorrect. You can use all work hours completed for WFD. I have some clients who have completed WFD in under three months due to extra hours completed. All WFD activity hours, study hours and work hours can be entered.

  4. On my first visit to my Employment Service Provider after 1st July, my previously approved course of study was deleted from my Job Plan without my knowledge and without explanation. I cannot use my study any more as “activity” to fulfil my mutual obligation requirements. I am on Newstart , am not eligible for PES and started the course on Newstart. I have completed two thirds of it, it has contact and non-contact hours and I have 12 months left in which to complete it. In your Analysis of Jobactive it is stated, “For those who were involved in study before the jobactive system took over, you must be allowed to finish this line of study that you have started. If it was in your employment plan, it can be used as your activity until you finish it, regardless of any new rules”. I cannot find official government or legislative information which in my particular circumstances substantiates what you have written. Am I missing something?

    1. Anne look of up Page 16 of the mutual obligations guidelines about half way down the page the section titled Transition Arrangements for Employment Services 2015
      To minimise disruption, job seekers transitioning to the Work for the Dole Phase can complete any existing Activity commenced before 1 July 2015 that is in their employment pathway plan and is then included in their Job Plan. Participation will count towards their Annual Activity Requirement. However, the job seeker will be required to ‘top up’ hours by participating in additional concurrent activities, where required, to meet the relevant Annual Activity Requirement hours of participationrequired from 1 July 2015.

  5. Doing the final semester of a degree isn’t “approved” yet they expect you to work for the dole?! Talk about screwed up priorities. Also if you are homesless, have drug/alcohol issues and a few other things you can avoid WFD as under the Social Security (Reasonable Excuse — Participation Payment Obligations) (Employment) Determination there are numerous factors that they must consider. The Libs tried to get rid of this in 2014 but the senate disallowed the proposed regulation.

  6. I am 44 yrs old and my husband has temporary part time employment. We live very rural where there is no public transport. He needs our vehicle to get to work and back so I am unable to attend my WFD obligations. Is there anything I can do?

    1. I’d suggest getting in contact with Centrelink, and getting them to update your JSCI (Job Seeker Classification Index – the metric by which they decide whether or not you’re able to participate in the workforce) to indicate that firstly, you don’t have access to reliable private transport, and secondly, you don’t have access to reliable public transport either. Tell your JobActive provider about it at the same time – if necessary, provide a note from your husband’s temporary employer explaining the situation, and ask them *what kinds of help they can provide you with* in order to remedy the situation. I’d strongly suggest putting the ball in their court – your position always has to be that you WANT to comply with the rules, and you’re asking them to help you comply with them.

      Overall rules to remember: Keep labelled, dated copies of everything you submit (preferably, keep the originals); ask for all decisions to be tendered in writing; get the names of everyone you speak to (as well as where, which day and which time); and always be polite to the staff, because they’re not the ones who make the rules, they’re just the ones who have to implement them.

    2. 3.2.9.60 Suitable Activity – Work for the Dole
      Eligibility criteria
      To be required to do WFD, job seekers must:
      • be receiving the full rate income support, and

      If you receive less than the full dole payment because of your husbands work I think you are exempt from WfD

  7. Employment Services Group would have to be one of the the nastiest job providers(?) that is associated with Jobactive. All the staff there have a vicious bullying mentality about them. As soon as jobseekers try to explain issues they are facing, they are instantly shot down in a hail of bullets! No working together to try and resolve problems. Total bullshit. I can only conclude from my bitter experiences with this sick, evil and downright vindictive organisation, and the comments of others that Jobactive is a complete failure and a massive boot in the face of the hapless unemployed.

    1. Boy that comment is dead on the money, I have been through he’ll since being moved over to Max.
      Heartless, cruel petty robots.Am sick to the stomach having to deal with these and 1 in particular Nazi reincarnated.
      #horrorofahumanbeing:((

    1. I didn’t know either but it’s easy to google.

      AAR = Annual Activity Requirement
      PCP/PCW = Principal Carer Payment / Partial Capacity to Work

      1. All I know is that they would be happy in that they can contact your volunteer organisation in an attempt to organise additional work for the dole placements there.

  8. The Mutual Obligations requirements for Newstart recipients in the chart above for job seekers up to 59 years, is there a official document for the requirements of Newstart recipients for job seekers over 60 years ? if anyone can help…

  9. Hello, My confusion is even after reading info from .gov.au sites. I am 57 years of age, have chronic back problems, just had to get xrays done again, doctor rates me as having a capacity to do 8 hours of work a week. I don’t have a car and would need to get a taxi down a hill to take the bus to work. etc-Per fortnight- $500. NSA plus $320. wage, minus $160. (50c in $, as I have a small income), minus $164. transport cost. IF APPLICABLE I may recieve a transport subsidy of $93. This then leaves me with $89.pf, or $0. if no transport subsidy. In NSA guidelines 3.2.9.60 it says under ‘Reasonable travel for people with a partial capacity to work’ * The cost of travel by their normal means of transport does not exceed 10% of gross wage offered, therefor the cost of travel is unreasonable and work is deemed unsuitable. ‘Eligibility Criteria’ * not have an injury or disability that would be aggravated by the work conditions. My provider is pushing me to look for work. What are my rights? Do I have to look for work, and take whatever I get? Do I even have to WFD or voluntary? Isn’t voluntary that you don’t have to without negative repercussions? Is WFD till 50 or 60?
    Would be greatly appreciated for the right info as my provider is intimidating and I would rather be just doing voluntary work locally, if I have to.
    Kind regards Mark

    1. Mark from what I can gather you would still be required to look for work, however the number of jobsearch’s expected should be lowered to account for the fact you are limited in the jobs that would suit your situation. ie the travel costs and limited work hours.
      As you have researched you do not have to accept a position that is not suitable, but you still have to look for one that might be.
      An ‘official’ work for dole placement is of 15hrs per week, since you cannot do these hours you cannot be placed in one of these, but you CAN find a place you wish to volunteer at and this will mark off your Annual Activity Requirement (AAR), the job provider will need to assess the place for safety etc and sign an agreement with them, but the job search requirement is always there unless you are in paid employment for the 8 hrs, only then would the job search not be required.
      Activities are required up until aged pension but the strictness of them lowers after 60.
      Even if assessed as 8hrs overall, drs can still issue exemption certificates for periods of a month, 3 months etc when illness or injury is causing more pain or problems. During these times you are exempt from any activity.
      Hope that helps.

  10. Hi i am pregnant and have been told that i will have to start work for the dole after the 30th of this month..my job network provider has informed me to get a centerlink approved medical certificate from my doctor so valid for 2 months so that i will not have to do this….my doctor wont budge because hes an asshole..haha anywho i am currently enrolling in part time/ full time study will i still have to work for dole or will this help me get out of that? if someone could let me know asap that would be great! cheers

  11. As a 61year old unemployed, I was told by my job provider I had to
    this 5 week coarse in certificate 1 general education or lose my Newstart
    Allowance,i finished the coarse 3 weeks ago,did I have to do it as they said

  12. I am 61 and was told by my service provider, that if I volunteered at a not-for-profit organisation approved by Centrelink, for 30 hrs a fortnight, I would not have to look for work or attend regular job service provider appointments. I was told that work for the dole program and the $20.80 supplement payment, was only for people under 55 years but they still had to look for work and attend regular service provider appointments. I was confused then when I met two people from different service providers, who were over 55, doing work for the dole and getting the $20.80 supplement, which volunteers like myself, doing exactly the same work and hours cannot get. How can there be conflicting rules about the age eligibility for work for the dole between different service providers? I was also told that being over 60 no longer means anything, as the mature age category is now 55 and over, although information on the Dept of Employment website doesn’t agree with information on the Dept of Human Services website regarding age categories and mutual obligation requirements. Could someone provide feedback on this issue?

    1. You do not have to work for the dole at age 60 it is not a requirement. if you go to http:/www.dss.gov.au/ on page 18 it clearly states the you are expected to get 10 jobs a month. There is no annual Activity Requirment for age 60 and over. Effective of 1 July 2018. Job providers tell you that you have to get 20 jobs a month….I had the same problems with them but then I started to look up my rights. Job providers should actually read the PDF for managing and monitoring mutual obligation requirements guidelines . TRIM ID: D18/41984 Arc record No: D18/578248 instead of harassing people and giving false intimidating information. I have a medical problem which is ongoing for the rest of my life however centrlink assessed me and gave me two years off looking for work and going in to see them every six month…After that two years they decided that I can not use my medical problem as an exuse any more….basically they were saying that I would have to get a new disability LOL because they can only use (in my case) my medical problem once, even though my doctor has written two letters and filled in Centre link forms saying I have this until the day I die. Centrelink dismissed it out right. And now they were trying to tell me that I have to get 20 jobs. I told my provider that I am over 60 and only need to provide 10 jobs…..She said no you have to get 20 the laws changed…..well let me tell you that the law did change as of the 1 July 2018 which says 10 jobs a month for those who are 60 and over…..so go to the website print out the necessary paper work from that pdf and present it to you job provider and them to get with the times. Hope this help…I am going to see centrelink, my doctor, and legal aid….. to see how they can just dismiss a health issue which is ongoing.

  13. Thank you for sending that feedback information to my email, although I am still not sure exactly what options I have available to me. As a 61 year old doing volunteer work, do I have to be doing 30 hrs a fortnight, like those under 60, as seems to be the case, or could I choose to work less hours and still get exempted from looking for work and going to regular appointments? If not, then, apart from having to do fewer job contacts, how is being 60 and over any different from being under 60?

  14. Furthermore, I am still wondering why my service provider was going on about 55 years or older being the mature age category division point, not 60 as you have pointed out. I have seen references to both age points on different official websites, but which is the more current and applicable? Are both being referenced as correct, perhaps, depending on who you talk to?

  15. Today I was able to speak to a centrelink newstart officer, who explained that people 55 and over were not obligated to join the Work for the dole program but could volunteer to join it. people 60 and over, though, were not eligible to do work for the dole but have the other options of approved volunteer and/or paid work, for 15 hours a week, to cover their mutual obligation requirement. The difference is that W for the D people must still be doing their job search activities and going to their regular service provider appointments. They they can, though, get the $20.80 per fortnight supplement payment and only have to work for 6 months in any year. People 60 and over, cannot get a supplement for the 15 hours of volunteer work per week and have to be working every week for 12 months a year, to continue fulfilling their volunteer mutual obligation requirement. This strikes me as unfair and unreasonable, especially where the work being done usually involves no training component, or acquiring of skills that can lead to suitable paid employment. The only other option is to go back to job search obligations and regular appointments or find enough paid work to exit the system. Why they will not allow people 60 and over the option of volunteering to join the work for the dole program, like people 55 to 59, I don’t yet know. Perhaps they consider people over 60 and on the dole, as being generally unemployable. I would be very interested in any comments about this situation.

  16. All I can say is after 1 July 2016, it just gets worse. The moronic Turnbull govt have decided to pass on legislation and powers to the Job Active providers to deduct payments (initially at 10%) for recipients failing to meet their initial appointment, then 10% every day for further missed appointments.

  17. Im 57 years old and currently involved in a ‘debate’ with my JSP.

    I have been ‘placed’ into WFTD 30hrs per week in a Govt Dept processing a back log of applications, which I actually enjoy because I’m learning something new. My JSP also insisted that I have to submit 20 job searches per month, attend appoints and attend any interviews. I’m debating the job searches as I am over 55. I live in a regional area and there are not many suitable jobs for my experience.

    I spoke to a Dept of Ed employee who confirmed, as above, over 55’s should not have to search for work while they are doing wFTD.

    My JSP insists that WFTD does not count towards AAR. I’m not quite sure what is going on with them, but I’m going to contact DHS directly… I’m thinking they (JSP) have coded me incorrectly in the system and can’t change it their end so they are pushing me to comply as they keep saying to me “No, the system would have rejected the job search requirement if there was a problem with you doing it”. Im totally confused!!!!

  18. Hey, I want to know if my job provider can force me to do volenteer work, I’m 27 I’m stream C and have medical issues that Centrelink won’t recognise. I’ve been unemployed for 5 years now due to being in and out of prision. I’ve been on their books this time since September 2014 but as of yet I’m not in the work for the dole phase. My job provider is telling me to look for volunteer work. Am I forced to do it or can I refuse as Centrelink Havnt put me in the WFD phase.

  19. Im 50 yrs old & single parent to disabled child about to go on NSA. I have spinal health issues for 15 yrs & other related unresolved health issues which impact my sleep & depression. DHS refuse to acknowledge my health issues so im contemplating not meeting my obligations which i know means cutting off SPP but does that mean they can cut off tax A & B? And what about carers allowance? That too? Im so so so tired from 3hrs or less sleep for 15yrs as well as depressed. I dont care if i live or die. Im living for my child only & plan to off myself when they reach legal age to live independantly & im confident they will be ok. (Thats if i can last that long! My hearts giving me grief)

  20. I was wondering why I hadn’t heard back from any employers, it turns out my job seek provider was sending off another girls resume for four and a half months instead of mine. Nice!

  21. Over 60 , I am currently volunteering 2 days a week, thereby not having to deal with Wise Employment LTD.Springvale Vic I am required by Centrelink to sign a form every year to continue with volunteering. My form ran out and forgot to resign, and received a letter from Wise Stating ..You must attend initial Appointment Bla Bla Bla …. Your benefits will be stopped etc etc. All threats.etc etc…I rang them up and said i can`t attend that day and need another appointment.(because of my volunteering,) to which came the response…Well you better have a Good excuse, because i will be telling Centerlink…..said in a arrogant, bulling, manner ……I am a mature aged adult I am not going to tolerate being spoken to in this sort of way. I have never had any dealing with these people before. Ive complained to the Manager,reminding him that the terms of His company’s contract clearly state that Job seekers be treated with respect….don’t expect a response, Ive sent complaint to Dept of employment , in re the manner I was treated, and spoken to.Ive just signed my continuation form for Centrelink, which means im not on the Wise LTD Springvale, Harassing list, but the Manner in which these People behave needs to be addressed.Stand up to them.Complain..

    1. Further to this above, Dept Of Employment Contacted me the same day. And Explained clearly how Wise Employment Springvale must comply with the complaints process.What communication I should receive from them , And what outcome I would like eg transfer to new Jobactive , apology, Etc.As well its been recorded on my file.
      The Dept Of Employment Do Listen.
      Its hard enough Looking and finding work , Plus complying with the requirements to receive Govt Assistance, But no one needs the added harassment of Staff in Jobactive who use threats, and intimidation.

      1. John, those weren’t threats, they were promises. If you dont attend anything the Jobactive loses a stat, and they are then contractually bound to report you to centrelink, and this really can earn you a payment suspension, or worse. Jobactive is all about compliance. It is all stick and no carrot. But its the government that makes it so, not your provider.

        You are free to transfer to another provider, but really they are entirely interchangable

  22. I am having permanent disability which prevented me from doing the work for the dole position referred by my service provider. However, she latter referred me to an work for the dole activity which is totally irrelevant and contrary to the norm of my the profession . If I put this course on my CV., any potential employer will immediate delete my application from their inbox. My Job active advisor refuse to accept my request to include another course for my job plan on the ground that once it start, she cannot change the course? However, I learn from a source that jobnet work will receive commission from the education provider for referring jobseekers to their institution?
    It seems there are very limited choice available to me?

  23. I have just come back from my appt. from my JSP. They told me I am about to start WFD program. I informed them that I only receive a part NSA payment as my husband works full time and earns to much. Their response was to tell me that new legislation came through in June 2016, stating that I had to, yet according to the DSS (Department of Social Security Law), version 1.222 – released on 1 July 2016, it clearly states:
    Eligibility criteria
    To be required to do WFD, job seekers must:

    be receiving the full rate income support, and
    not be undertaking a suitable activity that already allows the job seeker to fully meet mutual obligation requirements, and
    not be exempt from mutual obligation requirements, and
    not have an illness, injury or disability that would be aggravated by the work conditions.
    Failure to commence, complete or comply with the conditions of a WFD activity can result in payment being stopped (3.1.13).
    I am not receiving full rate income. Be careful what your providers say and DON’T sign anything without checking information first. Odds are they WON’T provide any information to back up what they are telling you.
    My advice is to just tell them you wish to seek advice before you sign anything and reschedule another appointment when you have researched. You have the right to seek advice outside of what they are saying. DON”T BE THREATENED OR BULLIED BY THESE PEOPLE!!!!

    1. You are correct. If you are receiving part payment only, then you cannot be forced to go on WFD. I was being forced to enter WFD by Salvation Army Employment Plus, Morley. WA.
      2 of the nazis working there loudly disputed that fact until I pointed out the criteria on the http://guides.dss.gov.au/guide-social-security-law/3/2/9/60
      I confirmed this fact by calling their own hotline on 1800 805 260
      These people either don’t know their own rules or try and hide them. A little known fact is that the government actually pay these providers for each person placed into WFD. Therefore when I pointed out that I was not able to be forced into it, they were ropable, red faced and very rude.
      I should point out that I have worked full time for the last 30 years, and paid $500, 000+ in income taxes (conservative estimate). Their only option for WFD was to sort second hand clothes at a OP shop. How does that help me get a job?

      1. Peter, you will also be interested to know that every jobactive provider can have their market share taken off then wholly or partly. One of the criteria to assess this is Work for the Dole. If the jobactive provider does not get the jobseekerto commence into a work for the dole activity within 5 days of the required commencement date, they don’t get a “tick” for doing why their contract says and they will lose points what is called a star rating system. This can contribute to them having market share taken off them and given to a rival jobactive provider.It’s all about the jobactive provider and trying to protect their star ratings and in turn their market share. They also get paid for placing someone in a job but the most dodgy thing is if you find your own job and tell them, they’ll process all the info then make a claim for payment from the government…for doing absolutely no work and not helping you get the job anyway!!!

  24. I wanna go back to school and do my year 11/12 or sace can i do that instead of work for the dole because studying will actually help get somewhere

  25. I am unclear on the law. Are those over 60 required to do 15 hours of voluntary work a week, or study, or paid work? My job provider wanted me to do that. Also when I rang the job provider complaint number I was told that work for the dole is not required at age 60 and over but participation of 15 hours a week still is as above.
    http://guides.dss.gov.au/guide-social-security-law/3/2/9/130#Voluntarywork
    That only states over 55. I also found something saying no activity requirements after aged 59.

    So whats the situation.

    1. You can’t be compelled to do wfd, but you can be asked to volunteer. The two are different. Many not for profit organisations won’t touch wfd with a barge pole, but will take 60+ volunteers.

    2. They are trying to get me to do the voluntary work per week…but I have already been lied to and did 12 months of voluntary work. I was initially told that if I do voluntary work I would not have to look for work…but that soon changed. I was lumbered off to a new provider who told me that I had to get 20 jobs a month….even if I was doing voluntary work. So I stopped the voluntary work and found out I only had to get 10 jobs a month at age 60….it is time to fight back….know your rights….I found a PDF which cleared up everything….because at age 60 yre and over there is no Annual Activity requirment. https:/www.dss.gov.au/ page 18.. This law is effective Date: 1 July 2018.

  26. I have been receiving Newstart for 6 month and have been asked to work for the dole for next 6 month 25hours a week. My agent told me not only I have to do 6 month WFTD but also come in for an appointment every fortnight and once a week job search at their office.
    Is this all compulsory or is it depends on individual agent ?
    Also the link to “entire Mutual Obligation guidelines” above this page doesn’t work

  27. I recently started a casual position @ 8 hrs per week, I sourced, applied for & got the position without any assistance from my disability job provider whom I am with for my program of support..,
    They now want me to sign paperwork for them… Will they receive a payment from the gov? They haven’t done anything to assist in my needs, I don’t see this as fair or equitable,,, if the NFP organisation I am now working for got said payment I’d applaud wholeheartedly…

    1. If you are still recieving any payment from centrelink, you will need to formally declare it. You can be penalised if you don’t. And your job wont offset work for the dole if you dont show how many hours you do or how much you earn.
      If your benefit is reduced because of your pay then you cannot be forced to do wfd, although your provider may well try to push you into it. As such, declaring is a pretty good idea.

  28. I made a complaint about the amount of travel time it takes to get to my wftd placement (2 hours) and instead of helping me I am now being bullied, rather passive aggressively I might add. Now I have to comply with what they say or continue getting bullied and risk getting cut off and becoming homeless. Unfortunately, in this world, if you don’t have money you do not have any rights. Being poor means people are allowed to bully, intimidate and take advantage of you.

    1. No, invoke the 90 minute travel rule and tell your provider you will make a complaint to the Dept. Of Employment if you are coerced. See my answer in the next question. I am a wfd co-ordinator, by the way. 🙂

  29. Its an 8km walk to the closest public transport from my house. I don’t have a car and am not able to get a lift most days. Catching a cab to the Bus stop everytime I have to work for the dole would code way to much money. I have mentioned this multiple time to my job seeker provider but they just change the subject.. what do I do?

    1. Work for the Dole has a 90 minute travel rule. If you can show it will take longer than an hour and a half to get from your front door to your wfd host site (and use wheris.com to PROVE it) you can get an exemption.

  30. My 20 year old friend has just become self employed and contracts herself out to my Business at $8 an hour (her choice as she’s still learning and will increase it as she learns more and therefor the Business makes more). Centrelink are saying she needs to be contracting herself out at minimum wage of around $20 an hour or none of her earnings and hours count towards her 25 hours Mutual Obligation.
    This doesn’t seem right to me? Her employment place and the employment hotline both made it out that I’m scamming her, but she picked $8 an hour as she knows the Business is only new and I can’t afford to put her on Minimum wage yet (I’m not even on it yet!).
    They’re also putting down she’s getting all the money directly from me as an Employer, not as herself as a Contractor.

    Is this the way it always is?? I know when I was a lot younger and a contractor I could charge what I wanted and as long as I declared it there was no issue.

    Fair Work Website even says a subcontractor can charge what they like, so why does she have to charge Minimum Wage?

    1. They do that to close a previous loophole. You could claim doing 30 hours per week of self employment and only earn 1 dollar per hour, making 30 dollars a week. That way your dole payment would not be reduced and your activity requirements are fulfilled. I know of one highly intelligent man who found that loophole and utilized it 😉 …

      1. I do 36 hours a fortnight self employment (the maximum my local centrelink will allow me to do to still be on Newstart) with an App Development business which is registered and which I do spend my spare money on. I am 35yo and stream C.

        My job network, Salvation Army Employment Plus, said that self employment does not count as part-time activity, even though they have on my job plan to do 36 hours of self employment each fortnight.

        Around a month ago I went into SAEP for my fortnightly appt and was told I had to start work for the dole in 2 days time and was told what the wfd placement was and where it was at. I told them about my self employment and they said via the govt rules self employment doesn’t apply, I said how it will hurt the time I can put into the apps and thus the money I make (as I only get royalties from the apps… eg banner views/clicks/registrations) and they were like you have to do work for the dole. I then said can I see what other options I have for wfd, they said NO firmly.

        I really dislike how the govt and especially Salvation Army hates poor people.

  31. Like most people, I’m born landless, into a system where a few rich, greedy pieces of scum grabbed all the land for themselves by means of corruption, trickery, coercion and generally by being members of a ruthless, fascist, white collared gang.

    So I’m unable to grow my own food, build my own hut and be self sufficient. So I rely on handouts from the very same evil gang that stole my birth right to own and manage an adequate block of land, large enough to feed myself and a small family of two kids.

    Wild animals just fight for territory to feed themselves. There are no laws of “your” land or “my” land in wild nature. Whoever is the strongest, claims the land as his own. The weaker ones are starving to death. Occasionally the weaker ones challenge the stronger ones, it comes to a fight and the loser dies and the winner gets/keeps the land. One thing you DON’T see in the animal world is the weaker ones SLAVING (WORKING) for the territory “owners”…

    I also think that SLAVING (WORKING) for the land “owners” is wrong. It merely keeps the “owner” in power, while he profits from my hard work, while I barely survive. I also don’t like to fight for my territory like an animal. Besides, I would lose the fight anyway (and end up in prison), because the white collared gang has a huge army of uniformed police slaving for them…

    So I don’t want to SLAVE and I don’t want to FIGHT like an animal and I keep telling the rich to leave me a little bit of “their” land so I can feed myself. But so far they are not willing. They are too greedy. They wish to keep the millions of hectares for themselves in their never ending greed. And they want to keep enslaving their landless slaves.

    So my last option is to live off their welfare. Now they even try to blame me for taking welfare. After they stole all the land, stole my right to feed myself, they blame me for taking welfare. They try to bully me back into slavery (employment) with tricks and programs and new definitions. Call it work for the dole, activity, or whatever. They are just methods to trick the landless people back into slavery. So I’m forced to look for loopholes to prevent being a slave and keep taking welfare for as long as the rich keep all the land.

    I will NEVER EVER accept to be a slave and I’m not doing any activity for them. The only thing I want is that the rich give us back enough land so we can feed ourselves.

    1. You’re spot on, moi. You see if they allow us land they lose their power over us. That’s why they don’t do it. I can live without them but they can’t live without us. Too greedy. It’s evil. Those who believe slavery is a thing of the past are sadly mistaken or confused. It is simple. If you don’t have money you die even though you might be as healthy as an ox. The idea is to put the ox to work for them while they sit back and live like a gang of thieves who have bodyguards.

  32. I go to a disability service provider due to back problems and athritis which gets worse each year. My mutal agreement was to apply for at least 6 jobs per fortnight and get work within my capacity up to 20hrs a week. I moved house so had to change providers and am still seeing a disabilty job provider my requirements suddenly went from 6 jobs to 20 jobs a fortnight and also my working hours capacity changed from 20 to 23 hrs of work. My back will never get better only worse as time goes on. I did not know that the provider themselves were able to say what my work capacity is. I also questioned why I was now required to look for 20 jobs a fortnight instead of 6 the response I got was how am I ever going to find employment applying for 6 jobs and that she had to make herself look good..wtf… I just completed a course in which my job provider referred me to and have gained some very casual employment out of it and alot of the work is not suitable for my back at all, for the time being I am managing with my back as I have only been doing 7 to 10 hrs a week. My job provider keeps pushing and harrasing my new employer to give me 23 hrs a week yet if I start doing this amount with the work I am doing my back will be back to agonising pain (I know this from years of experince with my injury) Also now that I have gained some casual employment the disability job provider now wants me to go there 2 to 3 times a week to look for employment and most peole do not want toemploy somebody with a back injury and has been on work cover for. What exactly are my legal requirements in how many jobs I am expected to apply for and who decides my work capacity. This disability provider makes me stay for hours on end and apply for at least 20 jobs every time I go there.and she wants me there 2 to 3 times a week.

  33. I am 59 years old and coming up for wfd requirements,
    I have a 4 day holiday booked for Dec which will fall into my WFD period
    how does this effect my WFD obligations

  34. I’m undertaking the university prep course full time and employment plus refuses to grant me an exemption. Centrelink gave me the all clear and yet I have to come in and work for the dole.
    They COMPLETELY ignored that Centrelink authorised my exemption.

    1. That’s Salvation Army for you.

      What I find ironic is on the Salvation Army website they have “The Salvation Army has a unique support service for people who have experienced human trafficking, slavery or a slavery-like situation.”.

      “Slavery-like situation” sounds about right. Perhaps ring up the Salvation Army anti-slavery hotline 🙂

  35. Employment Services Group (ESG) in Ringwood are a pack of morons full of the most severe bullying thugs I have ever known. They are a so called Jobactive provider but dish out severe punitive treatment to the hapless unemployed, and completely ignore any issues the unemployed may have, for example medical problems, illnesses, age discrimination etc, what a joke! In fact Jobactive should be called Jobnegative of Jobneutral.

  36. jsp did not inform me of my options,i rang centrelink just to ask about how my payments dropped from 490 to 151 last week coz i reported my spouses income and some paid work i did. i asked if my payments are being reduced do i still need to go for work for the dole, he said i do.it doesnt matter about the money u both earned and that it was me not my spouse that had to show i did at least 15 hours a week WFTD. i only did 6, so fair enough, he did go on to say tho that you can use those hours to deduct your hours from work for the dole and my job provider said that. ok great im thinking, i wont have to do the full 6 months, so i interpreted that i had to work for the dole(15 hours) as well as any paid work and that work would come off my total hours but the guy at centrelink said but you have the other option where say you worked 5 hours within that week( paid work) you only need to do 10 hours wftd, i said my provider never told me that so i rang the provider( my case manager) and asked her. she was trying to reduce my full six months to a lesser time being on wftd is why she told me anything you do as in paid work comes off your total hours but when i mentioned how centrelink said theres this other option of where i can combine wftd hours and paid work hours in the same week to get my 15 hours up. she had a tone in her voice. she was not at all happy that i rang centrelink and they told me about how i can combine work hours and that i dont have to work for the dole for 15 hours a week if i want to combine paid work hours with wftd hours. she just got narky and said yes you are right. ok then i said. thats what i want to do. i asked why was’ nt i told about this option. she said i have about 70 people who i look after and if they all wanted to do it like that, i would have no time for other work,LIKE WHAT THE. i was about to say its your job and they are my options to do it if i want. but i didnt say anything coz i was just stunned, ive caught this job provider case manager out, ive found her loophole and other people i work with at wftd were stunned to coz they were never told this or knew any such thing, people think you have to do the full hours at wftd which u dont if you are doing paid work, use those hours to make up for your total hours for wftd for that week, i just cant believe that i have been deceived and misimformed but centrelink knew i could choose this option, obviously this case manager is lazy and didnt want the head…. of doing extra computer work all coz she said she wouldnt have enough time with all her work during the day. my goodness is what im thinking and also im peeeeeed off at her laziness

  37. My husband is a age pension we are finding it very hard to live on I am 58 haven’t work since 23 would I be able to apply for Newstart can’t drive live 30km from town

  38. Hi! I am 20, pregnant and work 50 hours a fortnight, and tursa is still making me job search and trying to make me work for the doll, I don’t have any time to work for the doll, let alone with all my prenatal appointments and morning sickness!?
    How is this fair? Is it even fair?

  39. My partner has just been to his ESP appointment today and told he has to do work for the dole and had to sign the contract to continue receiving payments.
    He was also told that even if he is doing a fulltime course online he still had to do work for the dole as they can’t “track” online learning. Is this correct?
    I can’t access the links above to read the guidelines

  40. Hey
    I’m with Max Employemnt as my job provider
    Today I let them know I would be studying full time in a diploma that has been approved by Centrelink, as it has 19 units, varying in length each with an assignment, it would be classified as full time by Centrelink and was recommended by my old provider before I moved
    After sitting around for 2 or 3 hours at max, as they were talking, to each other.
    The person added the course as compulsory and only put 22 hours a fortnight instead of week, then added a heap of other things onto it
    Such as, 2 hour appointments, 2, 2 hour focus groups all each week
    This course will have a large study load. This isn’t the first time Max has done something like this
    Last time they forgot to record I was even there, despite marking the reception sheet
    What could I do about this, as it all seems unreasonable
    Already having prior Centrelink appoval and approval from a job agency previously to study full time

  41. I’m 53 & studying full time in an approved course that I’m solely funding. I was declined for Austudy & rudely told by Centrelink that it’s not a Uni course so I’m better off staying on Newstart. I’m also the primary carer 100% of a teenage dependant. My JSP is insisting I have to WFD. Every single appointment I see another consultant & need to repeat everything they already have on file. My mutual obligations Job Plan states my full time study & reduced number of jobs I need to apply for monthly is 10, which I comply with (but let’s face it, there aren’t enough jobs available for someone my age. Employers don’t want to pay higher wages & working for the dole would actually keep me below the poverty line) I can’t wait to be qualified & able to enter a positive work environment & NEVER have to deal with the humiliation & bullying that comes from this slave scheme the govt dreamed up.

  42. Part time study inst gonna do it , they still get you to work for the dole as well as job search, i last 2 weeks in the dole program the job was pretty bad so i thought okay if i go study i should be okay wrong had to do tug a war with them for weeks them telling me i couldn’t study due to being online even though the 25hrs a week study was a achieved i remember i had 3 days in a row of coming back and forth to job network for them to tell me it cant be done it can be done it cant be done so on, they just love to push people at the door , being unemployed and only had 1 short time job in my life they see me a big target, sadly due to lack of interest of the course i’m forced to go back to the job network and most likely the day i go back they will get me straight on the dole throw me into some dodgy work for the dole job, anyway i could go on and on for days but i thought i might put in my 2 cents

  43. Thankyou. These job networks have caused me to have mental health issues. I’m a 36 yr old man, and certainly not the worst case on this page, but disgusted with my treatment none the less. Jared.

  44. Is this information provided relevant to job seekers who live in Regional QLD? I’m asking because where i live (outback QLD) the “job network provider” (i use that term very loosely), we that are in the age bracket of 30+ are doing work for the dole 50 hours/fortnight 52 weeks of the year…

    our job mob say we fall under a JSIP or CPD which is different from the coast and therefore have to do more than what the job seekers on the coast are required to do (where there are plenty more jobs that out in regional qld).

    From what i can gather is that us job seekers in regional qld are the only job seekers that do a ‘community based activity’ 24/7. i have lived in the big smoke for many years and WFD was only ever a 6 month program. i have currently been in a WFD programs for 2 1/2 years straight.

    just chasing some relevant information

    are we in REGIONAL QLD getting RORTED??????

    Cheers

    1. Definitely. When you are next seeing your provider ask to see your “phase management” in ESS. This will show you if you are in WFD phase or case management phase. Also ask to see your AAR calculator which will tell you what your required hours are. WFD for most begins after 12 months and is then six months on and six months off. You can complete your WFD inside six months if you do extra hours. This will not commence the next phase sooner.

    2. Sounds like “We in QLD” need to get a job and stop relying on WFD….especially if you have lived in “the big smoke” and still lived on centrelink instead of working…. sounds like you need to get your ‘finger out’ and get your life together mate.

      1. @R Do you know that despite our welfare bill being significantly high its privatisation must be factored in to provide a true picture. Welfare employment service provision in Australia is profitable, this is a fact and its far from OK. I have worked for one in the past and I was unaware of the true nature of their income stream. The Australian welfare system is woefully under audited, just google “Welfare fraud committed by employment agencies,” click a few links, then kindly remove your foot from your mouth and perhaps think about retracting your inflammatory statement. Never mind explaining why a working man such as yourself would be on a page like this in the first place…

        Regards,
        Will Parker

      2. What job? Where are these jobs you talk about?

        If there were jobs available we would be working, and wouldn’t be farting about, painting rocks and getting bottom dollar on the dole.

    3. Hi Tony, the CDP (Community Develop Program) is run by the Department of Prime Minister & Cabinet, and the programs are different from region to region. I have included below the list of Regional offices where you may be able to get additional information relating to your personal activity requirement. There is also an email address if you have a complaint.

      http://www.indigenous.gov.au/regional-network

  45. What happens over 59 is it still the same for 55-59 years. I have found that service providers some are good others are not and have had to switch to get support I felt I needed.

    I am getting better at it, so I suppose I hope to get a job soon. Not sure about the success as I think I have positives but am over 59 not sure how society sees people of my age as glass 1/2 empty or glass 1/2 full. So back to my 20 jobs by 12 midday.

      1. Hi Peter, I just quit my job after 16 years and will be turning 60 in June 2017. If I apply for the dole does that truly mean that I don’t have to search for other jobs?
        Thanks
        Regards
        Nada

        1. Hi Nada. Yes you will have to job search but won’t have to do WFD. You can meet your requirements by doing fifteen hours per week of volunteer work. Centrelink can then exempt you from your provider.

      2. I see we have “no annual activity requirement” however now I’m over 60 what are my actual obligations..do I have to still look work, it’s not clear??.. we aren’t included in your charts above…

  46. Am 5 weeks into work for free, travel 45 km return, max employment refuse fuel cards.whats their fukn go, are they trying my tolerance level or just trying to get me to backhand the bitch.how do I get assistance

    1. Hi. Sorry, it’s not work for free. It is a requirement under social security law and is designed to help people get off of benefits. Whether this is because it upskills them for employment or annoys them enough to get a job instead is debatable. Your provider should be assisting you with costs to meet your requirements. This must be considered by providers when placing you into an activity.

      1. its blatant slavery, civil conscription, which is illegal, you cannot be forced into civil conscription under section 51, xxiia of the constitution

      2. When you start the work for the dole phase you are given an extra $20 per fortnight to cover the cost of Public Transport.
        In reality this is a tool to get all this people who are on Welfare waiting for that perfect role to land in their Laps. While the rest of us work and get taxed $12K per year to support this group. In an ideal society there would not be people on Welfare unless they are in serious need. The amount of people on Welfare that can actually work is astonishing. Then you people ask why the system has changed so much. Then you get a Group such as The Unemployed Workers Union filling your head with Crap telling you about your rights? To tell you the truth. It is better to work and even at the Federal Award rate you are getting $18.93 per week. 38 hours gives you $719.34 before tax week. So why would you possibly settle for $168.85 per week as a single on Welfare. Why? I don’t Understand the Logic. The new Targeted Compliance Framework is the outcome of this and it will Squash those that are doing the right thing. Your UNWU fails to show that within Job Active Providers there are some very good genuine Case Managers really helping those in need. How about trying to show both sides of the coin instead of only showing one face?

        1. I can’t force anyone to hire me. And actually most of your tax goes to the elderly in the form of a pension, don’t see you complaining about that. I guarantee you when I get that old there will be no pension, yet its always the poor old pensioner getting hard done by. Stuff anyone that won’t get a job mentality is ignorant and actually destructive to the jobseeker, because they get stereotyped then judged unfairly.

          1. most of every australians tax goes to grubby thieving politicians they are the biggest bludgers in this country not the unemployed not everyone is unemployed because they want to be some have be made redundant through no fault of there own I wish i could get 273 bucks a nite to stay at my own house

        2. Logically there is no possibility that every person of working age can find employment. The number of people looking for employment far outweighs the number of positions available. Approximately there are 7 people for every job opening. You are fortunate that you do have employment and try to appreciate the fact that not everyone who is on a benefit is there because they are a “bludger”. Life circumstances can change in a heartbeat and people can end up in situations they never thought they would find themselves in. I have been employed but also found myself out of work as well. It may happen to you sometime so don’t be so quick to judge and denigrate people. I find it astonishing how those who aren’t employed are treated. We’re basically punished from all sides because we can’t find employment. What does that say about society. I have a mortgage to pay, a child to support, bills and a house that needs upkeep just like anyone else. Yet I along with many others are treated like scum because we can’t find work. I struggle and am sick with worry every day because I am trying to make ends meet on $225 a week. I don’t drink, don’t smoke and the only entertainment is going to see a movie once a month. I am certainly not whooping it up and having a ball. My self-esteem is also hitting rock-bottom and I have always been a positive person. How about trying to lift people up who are down and not kicking them while they are there.

          1. Actually there is about 17 persons per vacancy.They bs the figures changing the criteria.Seems pretty simple if your not working your out of work oh no any person who has worked 1 hour in the financial year isn,t out of work their under employed for the rest of the year and not part of the unemployed figures.So about 1.7 m out of work and 1m under employed

        3. Because Real Case Manager is either a troll or is incredible stupid. Can’t get a good job so takes frustrations out on those who need one. Think about it, the unemployed to a case manager is like their stream of income – why would they want to attack or help it

        4. Last time i checked EVERYONE was paying tax, not just “workers”. Every cent of welfare goes back into the system in various forms, via GST etc. Last time i checked no one was using welfare to buy a house or fill up a savings account. In fact the unemployed gives YOU a line of employment, and many other sectors of the community. IF we where all working then the streets would be empty. Or should we just open up the privilege of any sort of interim employment status to those aged over 71 who “already paid their fair share of taxes”. Hell even send the new mothers to work and give the kids over to the state.
          The whole tax payer supporting the unemployed is a moot point, spread by ignorant people targeting their hate towards the bottom end of society instead of the top, ultimately because they are stuck in a trap working non stop to fulfil their out of control consumerism and debts to the bank. For the government to play this like they actually care about productivity and employment is fanciful. Beyond wanting more tax revenue from wages, or more in the pot to pay back the IMF after lining their pockets with ever increasing central bank initiated debt ceilings. To act like taxpayers are supporting others is a joke, when in fact the entire country is in deficit to international bankers charging the country compound interest on money they created through counterfeiting new currency attached to ridiculous financial trickery like derivatives. There is no real moral direction for this policy, and these borderline fascist practices are nothing more than to appease the 1%ers and globalists that the liberals are in bed with. Green lighting the central bank of australia to borrow from the IMF and then lining their pockets with the borrowings, whilst increasing the burden on the rest of us. And you talk about the unemployed acting as free loaders? Get out of here.

        5. You have been brainwashed.

          I think it’s disgusting to say that the AUWU is filling peoples head with crap about knowing their rights. Would you rather people be unaware targets to be taken advantage of? I mean wow! The gall in that statement is amazing!
          If you were fired from your job for being a homosexual or disabled person, would you not want the support of an organization such as the fair work ombudsman? Or would they be filling your head with crap when they inform you of YOUR rights?
          The majority of Job Active providers are run by the private sector FOR PROFIT, all upper management care about is making their shareholders happy, they hire naive, young and dumb ‘Real Case Managers’ like yourself who sit around all day judging people on face value. Yes there are some people out there who are doing the wrong thing and taking advantage of the system but i think that hardly justifies your attack on the AUWU! It would be great if every Job Active provider were perfect and always did the right and moral thing but unfortunately that’s not the world that we live in, private enterprise is a cut throat business and there will always be people who will do anything to make that extra bonus. Educate yourself! http://www.abc.net.au/news/2015-02-23/government-recovers-millions-after-rorting-of-jobs-scheme/6193022

          Do you really think that privatizing the unemployment sector is a good idea? People making money out of the misery of the unemployed?

          Yes the minimum wage is $18.93 an hour but READ this http://www.abc.net.au/news/2018-05-16/wage-price-index-march-quarter-2018/9766438

          You are a stupid person. Read!

        6. Yes there are indeed some good case managers that will repeatedly suspend your payments when you are homeless. Jobactive providers cannot impose financial penalties but can suspend payments four times with no recourse. Then they can only recommend penalties after four strikes and DHS are the ones that decided whether strikes 5 to 8 are applied and they do have to consider reasonable excuses. How do I know this? It is from personal experience. The case managers I have dealt with are either on some kind of power trip or have their own agendas.

          1. Yes and they call Ned Kelly a criminal, what a joke.
            One of the J.A.P’s are actually owned by share holders and when I brought this up to the facilitator when running a WFTD crew the relationship got somewhat frosty between me and them because I remarked that they were making a profit from the misery and they didn’t like it ,suffice to say my contract wasn’t renewed , but I had nearly 100% participation which says something.

        7. Well in 18 months a a WFTD supervisor , I didn’t come across any and there are quite a few shonkies and lets get real hey as the wage that you are getting for being obstructive gets a lot of peoples upset.
          If the case managers did what they are paid for then there would not be any conflict.
          Your job is to find the jobs for your clients , not the other way around.
          Money for old rope is what it is

        8. I always find it funny when case managers working for the Government Agencies, whinge about those who are unemployed, while their job consist of, making an appointment and printing a letter. They do nothing to help you, when you gain employment on your own merits, they bully you to sign their agreement, stating they found the job, so they can receive a commission. When you refuse to sign it, (as you gained the employment yourself with no help from the agency), you can accept a world of hell!

          Why should you be entitled to dip your fingers in the governments pockets, doing absolutely nothing, then have the audacity to claim unemployed are useless? A monkey could do the job they do. They are useless and not everyone who is on centrelink is unemployed, some just don’t make quite enough to get off centrelink. I refused to sign their letter, I was kicked off centrelink numerous times when they would set my appointments on the days and start time of my shift (not a coincidence after I stated the days I’m working, days I’m not working). I would ring to change the appointment, appointment was never changed. This is solely because I refused to sign a letter where they would receive thousands for doing NOTHING! If that’s not a bully, I don’t know what it is.

          When you’re studying, you’re also given hell. Pretty much anyone who is actually fulfilling requirements, will be treated in the poorest manner, with no help at all. These people are con artist and ripping the system off, not the other way around!

      1. In rural queensland esp in the north public transport does not exist particularly not on a daily or twice daily basis

    2. You’re not “working for free”. You’re (barely) earning the “free money” other hard working, TAX PAYING Australians are being robbed of to GIVE to you.

      Wake up to yourself, mate.

      1. unless youve been on benefits for over 6 months you have no idea how poor you become mate,its not as easy to switch back to work,and having a grudge over your taxes is no reason to target the welfare groups ,you get plenty for your taxes and its not up to you t decide how its spent. its called sosial security loking aftter less fortunate australians, get a little more real info before you slam us mate

        1. There is a lot of talk re welfare payments , but they don’t disclose how much it costs to run the department before any is handed out to recipients and lets get one thing straight, every one is entitled to welfare payments due to their situation and unless you are earning over 30k a year , you would not be paying that much tax any way.
          Some people like to jack them selves up but when put in a similar position they would have a change of heart.

          Some people are just unemployable due to mental health problems, addiction , thieves, bludgers and the deranged.

      2. If there’s no welfare then people die – in my case, I wouldn’t have been able to buy food. In some parts of Australia, you can apply for jobs for years on end and receive no interviews whatsoever. Welfare is crucial for the wellbeing of Australian citizens. The fact is, we no longer live in an age where you can just “get a job” if you put in the effort.

        1. I do agree mate. I’ve had several small jobs since having children and been divorced, but nothing that has been permanent since having children. I have no noticeable skills apart from life skills and bringing up children and running a household, paying bills. I have a lot of disabilities due to degeneration of the back and neck, bursitis in the shoulders. I have done school cleaning for the last 4 months and have had several days off due to back pain and not being able to move properly. my job has now been cancelled due to the school wanting to employ another permanent person. I was only employed for 9 hrs a week but that was all I could do anyway. The government does not understand what people with a disability go through.

      3. It is not taxpayers money, you have fallen for the balanced budget bullshit. The government can issue all the money it wants in its own currency, the only limit is the resource wealth of the country.

        Its issue is constrained for political reasons to keep inflation low. The unemployment rate and the rate of the dole are also political decisions, so they demonise and punish the unemployed to keep downward pressure on wages.

        The dole is currently 60% of the poverty line. A realistic rate would see an increase in spending in local businesses because, unlike the rich who get tax cuts, the unemployed cant buy shares or properties.

      4. Have you ever wondered what it would be like for you if your taxes didn’t support the needy? You’d have to spend that money on security and insurance for a start, because to survive without money people often turn to crime. Business might also suffer, because there would be less cash circulating. The flow on might be that you’d have to pay more for your basics and luxuries, as well as your security and insurance. The big picture is so often missed. Also, don’t believe that, if welfare didn’t exist, governments would let you keep it. Pollies would simply pocket more.

        1. Amen. And mught i add, politicians are the biggest welfare rorters bludging off our system. Claiming allowances for sleeping in their own wifes bed and blowing our money on their gluttinous lifestyle.

      5. Robert Menzies
        (on the establishment of unemployment and sickness benefits)
        Wednesday 29th of March 1944
        “People should be able to obtain these benefits as a matter of right, with no more loss of their own standards of self-respect than would be involved in collecting from an insurance company the proceeds of an endowment policy on which they have been paying premiums for years.”

        Percentage of GDP – Health care, principally Medicare and Medicaid, takes a 28 percent share; pensions, principally Social Security, take a 25 percent share; defense, including foreign policy, veterans, and foreign aid, is 21 percent of spending; and welfare takes 9 percent of spending.

        Poor, poor intellectual peasant with a job and absolutely no understanding. Why not take a swipe at the sick or the old. Do not even get me started on corporate welfare which makes ‘welfare’ look like pocket change.
        Do the math Albert and work out the amount of your personal tax that ends up as welfare is next to nothing.
        Sad sad comment that reflects a soft mind manipulated by pop culture TV.

      6. EVERYONE PAYS TAX ON EVERY CENT THEY SPEND YOU FUCKING STUPID CUNT. DO YOU THINK THE ENTIRE COUNTRY SURVIVES ON YOUR LONE INCOME TAX DEDUCTION???? WELFARE BENEFIT EXPENDITURE IS A DROP IN THE OCEAN COMPARED TO THE GOVERNMENTS INCOME FROM TAX. CIGARETTES. ALCOHOL. PETROL…. EVERYTHING…. AND THEY AIN’T QUALIFIED TO SPEND IT. THE WHOLE JNP SYSTEM IS A CORRUPT MONEY LAUNDERING SCAM CREATED TO LOOK AFTER FRIENDS AND FAMILY OF GOVERNMENT OFFICIALS WHO OWN JNP COMPANY’S.
        THATS WHY THE BEST PERFORMING PROVIDERS OFTEN DONT GET CONTRACT RENEWALS. WHAM BAM THANKYOU MAM NEXT MILLIONAIRE PLEASE, E.G. KEVIN RUDDS MISSUS????
        I CALL FOR A ROYAL COMISSION!
        BUT IF THE SCRAP THE JNP SYSTEM WHAT WILL HAPPEN TO ALL THE TRUE BLUDGERS WHO REALLY DO ACTUALLY GET PAID TO DO…. NOOOOTHING???
        THE JNP “EMPLOYEES”? WELL… THEY WOULD PUSH THE ALREADY SATURATED UNEMPLOYMENT FIGURES THROUGH THE ROOF BECAUSE GOD KNOWS: THERE ARE NO JOBS!!! THE ONLY QUALIFICATION’S THEY HAVE IS BEING QUALIFIED HEARTLESS BASTARDS. ANY JNP EMPLOYEE WILLING TO HELP YOU EVEN SLIGHTLY GETS SACKED OR MOVED FOR SPENDING MONEY…

      7. R…wake up to YOURSELF. I would just LOVE to see what would happen if they stopped looking out for the UNFORTUNATE. There would be raping, break and enters, gangs, underground markets, riots. YOU GUYS would be fuked. WE would head straight for the FORTUNATE and take EVERYTHING off them. There is far more of US than there is of YOU or the POLICE. And we are hard fukers. Survivors. Ex drug dealers, tattooists, bushman, internal traders, we already know how to survive, but you guys are like infants in this survival mode.
        There ARE NO JOBS for people like us. Dont kid yourself, tech has made it for ONLY certain types of idiots. Its gonna fuk up soon, i know so many are already talking about taking a stand. YOU GUYS are being SET UP by your own government, they are all Freemasons and occultists bringing in the PLAN. This DELUSION that you are in, is NOT gonna last foreva. IT NEVER HAS in history….. and we be comin for YOU. You guys wont know what the fuk to do. It’s close…
        ITS IS SLAVERY. Work for the dole is FORCED labor under threat of penalty…. That is THE DEFINITION of slavery. Same thing as ALWAYS…give them just enough to survive. If people are working, WHY NOT PAY THEM AWARD WAGE? Its simple. But STUPID fuks like you are too BRAINWASHED to understand this very obvious thing called SLAVERY. You proudly encourage slavery on the unfortunate and poor? Fukn scumbag.
        People like you will be in hell soon. Have fun as SATAN himself rapes YOU and rips your skin off over and over again for eternity. And i aint joking, i used to work for Satan… He is 100% REAL. And he cant wait to get his hand on the children of SELF and SIN. Life is so short, and it IS A TEST. So many of you are gonna fail BIGTIME. Satans true name is HEYLEL. Sounds like HELL because HE IS. He HIMSELF is your punishment for being such a selfish GROT.

        You are truly STUPID and SELFISH. Taxes?..fukn GOOSE. You are one of the dumbest people if seen discuss this topic so far.

        1. Tommy why then in the philiopines dothe poor just accept their fate. and there has been no changes to the poor.

      8. Robbed mate seriously I fucking work hard for my money and pay taxes I would much rather my taxes go to the poor and roads and public transport then to go towards the military industrial complex plus u get ur tax back at tax time so why complain mate they have to get by off 400 a fortnight rent cost 250 a week plus they need food electricity and they don’t get much rent assistance u wanna be crook at dole bludgers be crook at the government who set up the whole system to keep the poor poor and the rich rich what u want us to be a third world country with half the population starving and dying just cause people like u are worried about the maybe 5% of ur tax that goes towards helping them stay alive ur a disappointment to Australia u should be ashamed to call yourself an Aussie most of us are better than that I don’t see u call the government bludgers when they’re whole organisation is paid by ur tax money mate get real and think about what u say before u make itself look like a dick

    3. Unfortunately JobActive providers are not permitted to use the Employment Fund to assist you with the costs for transport to Work for the Dole activities.

      “You need to take part in Work for the Dole to keep receiving your income support if you are in jobactive and have mutual obligation requirements. If you participate in the program, you will receive and extra $20.80 a fortnight to assist with expenses such as transport.”
      source (https://www.employment.gov.au/work-dole-information-job-seekers)

      Everyone knows that this will not cover all transport expenses, but your providers hands are tied.

    4. Hey Jason
      Back handing the bitch as you refer to the person, will only find you in trouble and they are not worth you getting a record.
      I can understand the frustration as they appear to be above the normal person and that’s what I found when running a wftd crew.
      The providers have a deed to which they are bound to, but some times they think that they can pull a swiftie on you, but they have mutual obligations as well and you are entitled to fuel cards and you only have to look on this site for you information to arm yourself with the relevant clauses.
      Depending on what tier you are , they are bound by law to help.
      Take some one with you as a witness and ask for anything that they propose be supplied to you in writing and where is it covered in the deed.
      Losing your cool wont help you but remaining calm and pointing out their role will help them understand what they are there for YOU.
      Dave H

  47. Hi,

    My job search provider only offered me two study course in Cert III as my activity so I had to choose one at the time. I completed half of it but now want to actually do a security course which I believe would give me great employment prospects but my employment provider won’t discontinue the course so that I join the security course for funded training! If I dont complete the remaining modules then my Centrelink is cut off yet if I do complete the course then I don’t receive funding for the security course that I am interested in! How do I get around this? are they illegally and unethically treating me wrong?

    1. Im a cert 3 licenced security guard. Just be aware depending on state the security course is only the first step in gaining a licence. Cert 2 course is the bare minimum needed and will cost aprox $1000, and the law will soon change to make a cert 3 the minimum level needed-another $1100 aprox. Then the licence aplication fee is $800 + the liquor licencing approval fee of $200 and you will need an RSA -Another $100, before you can get your approval to work on licenced premises. And i strongly suggest you get all the additions to your licence you can get if you want work. Then there is the $300 a year to renew your licence. And keep in mind 90% of all security work is on a casual basis. They will not hire guards on part time or full time basis-so bank loans are tricky, there is no paid days off or sick leave and you often will only work 6 hr shifts at night on weekends or up to 12 hr shifts at night during the week. Very few guards get more then 25 hrs per week employment.
      After 2 years on casual hrs as a K9 patrol guard im now joinging the army as im sick of not getting enough hrs to get ahead in life.

    2. The issue would be that security courses are only one to two weeks in duration and this will not meet your WFD requirement. You can however still use those hours for WFD. Your provider should take into consideration the possible employment opportunities as a result. Although they are not great in security and there are considerable extra costs to get your security licence. Your provider may be able to help with some of these costs if you have employment to go to. As Ben states, it is a difficult area of employment to get into and difficult to get regular sustainable hours.

  48. Just come up to my 3rd Christmas unemployed. Not referred by my agency to any jobs, no interview tips and no resume assistance given.
    Any part time work I get is through my own resourcefulness but notice that my provider takes it as if they found me that employment by adding it as a Referral by them on the system

    1. Dont let the bastards take your cream. They get paid big bonuses for finding you that job they didnt find you.

  49. Oh shit. God help us all.

    I won’t divulge my exact location, for fear of reprisals.

    I am also in Queensland. Not really
    Remote, but considered remote. I was pushed into signing an agreement with the only local job provider available. No options whatsoever. I also have to travel roughly 40 km’s a day to attend my work for the dole activity. This is a major expense as I currently receive $378 a fortnight. I supposedly have a debt
    although I do not know how or why. There goes $75.00 a fortnight. I also have to pay $48 child support from my payment. Weird, as my daughter is no longer at school and earns more than I do.
    The provider has spent countless thousands on computers, digital media equipment and sound/lighting equipment and it all sits there in boxes. I was happy to look at you tube for a few weeks but by nature I cannot sit still for too long. I ended up demanding that I open the boxes and use the gear. I used to own a recording studio in Sydney and after this an ATM network also in Sydney. The rest of the participants generally spend their days playing tank wars or looking at you tube. I am at a loss. How the hell is any of this supposed to help anyone get a job or create jobs for people. I believe the whole system is a scam. A number crunching exercise to make money from a growth industry. Controlling those who no longer fit into the job market. I am an entrepreneur. I have only spent approx. 4.5 years of my 44 years working for someone else. I started my first business when I was 15, importing confectionary from Mexico and selling to local stores in my area.

    I meet many people coming through this system who are very capable. They only lack direction and the opportunity to shine. Unemployment is not really the issue. Belief and guidance are the real issue. Others lack basic life skills as they have never been given an example of success. Success is not defined by money or even employment status in my mind. Success is defined as balance. I know this all sounds a little bit Anthony Robbins but I assure you this is not how I see things. Some people are able to deal with other people easily, some people are not. Some people can see the larger picture and define the steps needed to bring the larger picture into fruition. This is the simplest way to deal with our current situation. The way I see it, if you can earn $300.00 a week through private enterprise you are ahead. You don’t have to answer to any dickhead asking you to sign your life away. Demanding you work for far less than minimum wage and threatening you all the way whilst laughing all the way to the bank. Correct me if I am wrong. Each provider is paid more for you each year than you receive through centrelink. Have you ever come across the Aboriginal corporations funded by the government to self govern and take care of some of these regional areas? This is not racially motivated. I would make the same claim if it was the smith corporation who was mishandling funds in the name of autonomy. Only it is far easier if you have a never ending “you owe me” type of argument. This is a scary situation we are heading toward. May I suggest those amongst us who have some business acumen use that to play the game of provider and laugh all the way to the bank. 10 participants in our “activity based” programme would provide a turn over of approx. $150,000 per year whilst using any unemployed persons who are either easily manipulated or at least impressionable to oversee the basic operations for a sum far less than minimum wage. Obviously there is no award when you are dealing with the unemployed, they are an underclass to be used as one will use them. No rights whatsoever, as far as remuneration is involved. I should stop now. I might upset someone who has the power to look into my IP address and cut me off.

    Once again.

    God help us all.

    1. By all means give it a go and try to help others to get away from the jsp . There are plenty of $20000 grants in the jobs and growth package. easier to qualify for that than grovel for the dole under jsa bullshit. Although the people who usually get these grants are the first ones to start whinging about “dole bludgers” and how tough they are doing it themselves ignoring the hypocricy of this. Exercise self discipline, follow their rules and give it a go. Good luck to you. You may even qualify for more grants if you can involve murris if you can find good fellows not long grass ones.

    2. thats sad and true mate, yes i agreeas I have also seen similar examplesIm well educated in uni and non traditiojnal ,new world thinking as well.
      The sad and bleak aspect of all this is that we cant even rely on good leadership up top where they waste more than half of their time winging about each other and opposing parties than actually acheiving something of benefit for society.Instead we get bs systems like this or gay marriage to discuss for 6 months then cant decide, or work for dole same energy and it fails yet no one is held accountable, just a huge waste of time and training and implementation ,to start again with another sysytem. Thats just the government sysytem , and I have worked for gov systems 2 times and left in response to utter wastage and incompetence or pure corruption .Its all a big club, if your allowed in , your safe , but once you are identified as outspoken or want to rock the boat to improve or hell make efficiency part of it all your targeted and shot down.Tall poppy is too real here.
      Im just turning into a cynic unfortunately.Now this cashless card bullshit, soon we will be forced to use digital scan licenses and a barcode on our arms so we can truly be part of a controlled big brother scenario all the way like orwells 1984.ruled by the chosedn group and pushed to and fro at their whim by buttons slaves to the big operation of capitalist greed .Very nice isnt it.

  50. Hi, so about a month ago i got told by my jsp that i was finished my 6 months wftd and now a few days ago I got told by my jsp that my wftd phase is up again. Ive only been on newstart for 1 year and a month is thia normal for wdtd to be starting so soon?

    1. WFD is six months on six months off so there should be a minimum of six months break between WFD periods. Ask to see your phase management in ESS. This will show you the different phases you have been in and are currently in. WFD goes for six months even if you finish early. If you have a 15 hour per week requirement but you complete 30 hours per week, you will finish three months early but will technically be in WFD phase for a further three months but will have no requirements. You will then go into case management for six months before going back into WFD.

  51. “Travellers on work visas welcome to apply”. Last time I had a group interview, 3 out of 10 of us were on work visas. Guess what, I didn’t get the job. Employment agencies funded by the Government is another issue. I could write a book based on my experience alone.

  52. Hey guys, I have a Question, now my job provider has found me a job and have a interview tomorrow morning , now the job is truck washing i haven’t had no experience, and the work is out doors now i get very bad migraines from being under the sun for too long, my profession is a forklift driver and had many year experience ,So if i refuse that job because of my reason can they cut my payments? sorry if im off topic thanks.

    1. Terrible job.

      And they’ll fire you for the slightest stuff up, my experience anyway.

      Definitely a last resort type of job.

  53. I am currently unemployed and going through the WfD round about with a provider, I believe I am not getting all of the projects available in my area, just ones they themselves created and run. Had an useless but enlightening call with Dept of Employment. The Job Network Provider is really there to ensure compliance, ensure you as an unemployed do as you are told, not really help the unemployed find work. For me to get information on WfD projects I have contact all providers in my area, I cannot just go online and search a central list

  54. Ugh, I have paid employment for 30 hours a fortnight I am meeting my mutual obligations I have had this for 6 months and today I got cut off for not attending a appointment with my jsp. Cannot wait to call complaints tomorrow……

  55. Hi everyone,

    I sympathise with other job seekers who are encountering problems dealing with Centrelink and/or their Employment Service Providers (ESP) on job-related matters. “Been there … going through that”. The AUWU website is very informative and educational … keep up the good work.

    I am wondering if anyone can assist me on a particular matter. I am currently engaged in the WFD phase (Newstart recipient). After making various enquiries etc., I am close to securing 30 hours per fortnight as a volunteer, thereby becoming eligible to exit from WFD (which I commented in early July 2017). I am 57 years of age.

    Since Jan 2017 I have been enrolled in a postgraduate diploma study program. This program is vocationally-oriented. Details have been included in my compulsory Job Plan. This program consists of three parts (1) online coursework; (2) work experience placement; and (3) continuing professional education (CPE). I have completed the coursework and CPE.

    My enquiry relates to the work experience placement. I am required to undertake either 25 days or 75 days of work experience to complete the study program. Given this program is a statutory requirement to gain employment (in the legal field), will Centrelink consider this work experience (full-time, Mon-Fri) as an approved activity? I can provide Centrelink or my ESP documentary evidence from my education provider all necessary details relating to the program.

    While I will ask Centrelink or my ESP directly about this matter, I am intrigued to know if anyone on this forum has been in a similar situation, particularly when it comes to gaining approval to undertake work experience.

    Many thanks, and all the best with your job seeking efforts!

    1. Hi Mal
      I think it depends on who your ESP is. If it’s a half decent one, ask them, but otherwise, I’d call in to Centrelink. See my post below, I’m doing a Master’s by coursework, and I have just read that the ESP cannot approve Master’s degrees or Doctorates, but the matter of post-grad Diplomas is not mentioned (in my experience, ESPs wouldn’t have a clue what is under-grad or post-grad – the woman I was most recently dealing with – who quit after a month – was recruited from a call centre!). When I worked at the CES, until Howard abolished it, we had to be fully across all this stuff, but these people are just clueless. Their preferred recruits are from sales environments – no legal type people, social work, or psychology types.

    2. Unfortunately Mal, Post Graduate Study is not an approved Work for the Dole activity. In fact if you are on a Newstart payment chances are that it is not considered to meet any of your Mutual Obligations even outside of your work for the dole requirements. While I understand that it seems insane, and with some degree’s you can’t actually work in the field until you complete your post graduate training, it is not something your provider is able to change. The reason this activity is in-eligible is due to the type of payment you are on. Hopefully the below can assist.

      “Full-time academic study (secondary or tertiary study) for NSA recipients – Masters or Doctorate study
      Generally, full-time study of more than 12 months duration or Masters or Doctorate study cannot be approved for NSA recipients except for:

      people transferring to NSA or YA (job seeker) from PP – see ‘Job seekers transferring to NSA or YA from PP’ and
      Single principal carers in receipt of NSA who have been granted PES for a course – see ‘Approved Study (PES granted) for single principal carer NSA recipients’
      source: http://guides.dss.gov.au/guide-social-security-law/3/2/9/100

  56. I am PCW 8-14 per week Stream C. I wonder why I am still under the workload of my Jobactive Services Provider and not being interviewed by DHS every quarterly. I advised my Provider about this, Max Employment, and asked my manager/consultant to suspend me from the workload and instead attend DHS quarterly interview, but she refused and told me that I am not in that category to be suspended from their workload.

    Please advise me of this issue.

  57. I just read the entire Mutual Obligation document for JA providers – and there is NOTHING in the entire 46 pages that has any ‘mutual’ component. All it’s about is what these providers can make YOU do. Nothing about them paying for training for you, actually doing something about GETTING you a job, helping with stuff like presenting yourself for interviews, fares/petrol assistance … I’m 63, and registered with a DES one- they have suspended me now. I am doing a Master’s degree, which they are ‘trying to’ enter/approve in their system (and that document I just read says they cannot approve a Master’s or a Doctorate – I hope they don’t wake up to that! Because of a health condition, I only have to look for work of 15 hours per week, and – despite having three post-grad qualifications now – there is no job out there for me. Age discrimination is alive and well.

    1. Hi Suzanne
      I’ll be 63 next February and have been doing approved volunteer work as a library cataloguer for a respected public library in Adelaide. I work remotely from Sydney to develop their online catalogue. The library is now ‘not approved’ as a volunteer organisation with C’Link. I have all the necessary paperwork from the library to update their details and hopefully get them ‘approved’ again. I envisage problems with trying to lodge this paperwork with someone who has no legal experience. Shall ask to speak to the supervisor and have all the docs sent to Canberra if possible. Age discrimination is endemic at both ends of the spectrum. At least at my age, I can afford to be philosophical about it, albeit in poverty 🙂

  58. Hi, I’m a 64+ person on Newstart allowance for the last 5 years, now that my wife is earning to much I have received nothing for my Newstart allowance . Can you advise me if I still have to work my 15 hours a week.

  59. They can’t make you you do work for the dole if you are on a partial rate. Even if you lose only $1 due to employment, a partners income, a hobby or bank interest it is not compulsory.

      1. It gets you out of WFD but you still have to do the AAR hours by some other means (volunteer, study, p/t work or non vocational activities if you are Stream C). With volunteering it can be tricky though if the organisation is not on the ‘approved’ list. It really depends on what age you are, your goals and where you live as to what options you have.

  60. I haven’t found any information or articles about clients that don’t receive job seeker appointment notifications both via text message or on the Jobactive website. I STILL haven’t had my claim approved yet. The job search office “Max Employment” were supposed to send a text reminding me of my appointment, but literally never got one. I spoke to Centerlink over the phone and the woman chuckled and said “you’re not the first one”… I was nearly crying because I was afraid they would make me apply again. I’m now waiting for another centrelink customer service rep to help resolve this issue. I swear this whole process is giving me serious anxiety.

  61. Is it compulsory to sign “Authority For The Release of Client Information” form – from the Job Search Provider & the “Privacy Notification and Consent Form” (Agreement to the colection, use and disclosure of ‘sensitive’ personal information – from Jobactive

    1. I don’t understand why the ‘department of prime minister and cabinet’ needs this information and always cross it out and initial it.
      If they want my statistics they can get them from Centrelink, they don’t need my name and address attached to my info.

  62. For Single Parents judged to be Primary Care Providers (PCP) and job seekers with a Partial Work Capacity (PWC), there are even more circumstances where Providers cannot enforce Work for the Dole (Click here for more information regarding Primary Care Providers).

    The above highlighted hyperlink leads to a completely irrelevant page. To paragraph articles describing weaving, weightloss and other unrelated matters

  63. Hi.I am currently working as a casual with a OSHC company and as a tutor for a tutoring company,while i am doing this i am studying my Cert 3 in Education Support i started studying in November 2016.The problem is that both of the employers have cut my hours right back.I have only had 2 shifts since the 1st October with the OSHC employer and the tutoring company has only got me 1 client for 1 hour each week.But i had a interview on Thursday at a school and they have put me on their Teacher Aide Relief list.I had a interview with my JSP on friday morning and they said that they were really pleased with this.I then get home late in the afternoon and i get a call that i have been told that i have to go on the WFTD scheme starting on Monday.The crazy thing is that the OSHC employer is advertising for more casual employees on job sites.I have been pleading with them to give me more shifts but it goes nowhere as they just keep coming back saying there isnt any available.I have applied for over 100 jobs that i am fully qualified to do in childcare,education,warehousing.I have done 3 week placement in a school in Ipswich but getting nowhere and every 2nd week i have to go the JSP and explain what happens and i get nowhere.Surely the JSP can talk to my employer and inform him of what is happening as i have gotten nowhere with my employers.Now that i have to go on the WFTD scheme do i have to tell my current employers that i am no longer working for them.I am 55 years old and have been receiving Newstart Allowance since September.

  64. JNP= Corruption in its purest form!.. and all the poor silly billies actually believe the system was created to HELP you???! Poor dang fools… It was NEVER about YOU!?
    ITS ABOUT LAUNDERING MONEY AND CUTTING WELFARE BENEFITS.
    I GOT SOME ACREAGE IN GREENLAND TO SELL YOU GUYS EXPECTING HELP FROM A JNP!!!!

  65. Hi, I’ve been on newstart for around 10 months, I’ve secured a casual job and have been declaring my income with no receipt of payments from centrelink but one fortnight I did (due to not earning enough) I also do not look for jobs as I’m not obligated to (over 30 hours per fortnight), but the employment provider keeps making appointment for me and telling me I must attend. the employment provider also said that I could apply for an exception from them as well but this has never happened. I sometimes get the feeling that they are just dragging me along so they get a bonus for finding me a job even thou they did absolutely nothing to help me get my job. I’ve decided after a visit to centrelink (as they were reluctant for some reason to cancel my newstart to just not report anymore and be cut off as this was the advise I was given by one of the centrelink workers there???
    Either way I guess it does not matter what you do you will always look bad on their paper when you exist.

  66. I was given no notice that after 1 year unemployed that I would have to work for the dole .i was told at my appointment today, the last day .I would off thought that 2 weeks prior warning would be polite. And to have just read that they dont have to help pay for study courses after 1year , well they kept that very quite ….Dissapointed from Freo

  67. I think that ide rather retire and get my super , go to south east Asia, live there until i have no money left. Then ill come back and get on the pension, sounds better than Work 4 the Dole….!!!!

  68. I work over 30 hours per fortnight, I have an exemption to mutual obligations as a foster carer and I am still having appointments made for me by a job network ( three years and counting). Centrelink worker said ignore the appointments as I’m not required to see them but why am I still on their books at all? This seems wrong to me.

  69. The Crimes Legislation Amendment states that Forced labour is Illegal!

    Crimes Legislation Amendment – Section 270.6 -Definition of forced labour:
    “forced labour is the condition of a person (the victim) who provides labour or services if, because of the use of coercion, threat or deception, a reasonable person in the position of the victim would not consider himself or herself to be free”.

    If you have not voluntarily offered to do WFD, it is against the law for them to force you to do it by penalizing you.

    If I am going to be offering my service to a business they usually agree is to pay you, also above minimum wage for that matter…
    Remember, they pay you a SUBSIDY (Bribe), not a WAGE for WFD!
    No wage = No work!

    The only reason I used this against them was because they would continually refuse to provide funding for a course and would try to force me to do WFD. Having my rights violated didn’t sit well with me.

    In the end they refused to deal with me. I had an answer for everything they threw at me and they hated it because they knew I was right. They ended up making my appointments with their Manager. Eventually they gave up on forcing me to do WFD and the manager let me do a course!

    I have told 2 other people experiencing the same situation as me how to go about it and it has worked for them.
    It wont work if you just roll over and take a belly rub from them though. Stand your ground. Know your rights!
    Scrap the JobActive program!

    https://www.legislation.gov.au/Details/C2013A00006 – Crimes Legislation Amendment (Slavery, Slavery-like Conditions and People Trafficking) Act 2013

    1. Absolutely brilliant move and just as the governments bot State and Commonwealth continuously break the long standing laws on their books and ignore what we can do. I have fought, and am still fighting, against the State government and using the Commonwealth Crimes Act 1914 which is an amazing array of subsections which justifies challenging their lies and deception. Just as an example here are the most relevant ones:
      http://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/ca191482/

      24F
      CRIMES ACT 1914 – SECT 24F Certain acts done in good faith not unlawful

      CRIMES ACT 1914 – SECT 24F
      Certain acts done in good faith not unlawful
      (1) Nothing in the preceding provisions of this Part makes it unlawful for a person:

      (a) to endeavour in good faith to show that the Sovereign, the Governor-General, the Governor of a State, the Administrator of a Territory, or the advisers of any of them, or the persons responsible for the government of another country, has or have been, or is or are, mistaken in any of his, her or their counsels, policies or actions;

      (b) to point out in good faith errors or defects in the government, the constitution, the legislation or the administration of justice of or in the Commonwealth, a State, a Territory or another country, with a view to the reformation of those errors or defects;

      (c) to excite in good faith another person to attempt to procure by lawful means the alteration of any matter established by law in the Commonwealth, a State, a Territory or another country;
      SECTION 13
      CRIMES ACT 1914 – SECT 13 Institution of proceedings in respect of offences

      CRIMES ACT 1914 – SECT 13
      Institution of proceedings in respect of offences
      Unless the contrary intention appears in the Act or regulation creating the offence, any person may:

      (a) institute proceedings for the commitment for trial of any person in respect of any indictable offence against the law of the Commonwealth; or

      (b) institute proceedings for the summary conviction of any person in respect of any offence against the law of the Commonwealth punishable on summary conviction.

      Section 43
      CRIMES ACT 1914 – SECT 43 Attempting to pervert justice

      CRIMES ACT 1914 – SECT 43
      Attempting to pervert justice
      (1) A person commits an offence if:

      (a) the person attempts to obstruct, to prevent, to pervert or to defeat the course of justice in relation to a judicial power; and

      (b) the judicial power is the judicial power of the Commonwealth.

      Penalty: Imprisonment for 10 years.

      (2) Absolute liability applies to the paragraph (1)(b) element of the offence.

      Note: For absolute liability, see section 6.2 of the Criminal Code .

      (3) For the person to be guilty of an offence against subsection (1), the person’s conduct must be more than merely preparatory to the commission of the offence. The question whether conduct is more than merely preparatory to the commission of the offence is one of fact.

      (4) A person may be found guilty of an offence against subsection (1) even if doing the thing attempted is impossible.

  70. I have been working now for 5 months usually full time hours 40 hours a week, It is on call casual still so some weeks I could maybe only do one day a week but I’m always averaging 3 or 4 shifts so 25-30 hours per week,I report my earnings yet I’m still bombarded with harassing letters to come in for appointments I always ring up to tell them I’m working that day and can not attend. If I forget to call or no credit or obviously they should know I’m working because I don’t call I am sent a text at 459pm stating my new start allowance has been cancelled by law please phone job network immediately, The next morning at 901am I am sent a text saying centre link is cancelled due to a missed appointment,I am then bombarded with about ten job ad texts and to please ph my job network (These people know I am working so why are they texting me?) Anyway today I get a text you are required to do work for the dole in a few weeks but if you are working please provide the details,I have told these people the work I am doing and that is it I report my earnings phone when I can’t make appointments and have been working now for 5 months & now they want me to do work for the dole? What the hell?

  71. This article and the responses from many people are very interesting and informative, I was prior to this article, entirely unaware of the AUWU, and am very glad to become informed of such.
    I too have many questions, none of which have ever received a straight answer from centrelink (human services), though there is no requirement for participation for over 60’s, I never the less contribute 32 hours per fortnight in order to ‘qualify’ and confess that it is less than entirely fulfilling, and does not substantiate the platitudes that are fostered by voluntary organisations concerning ‘job skills’ and ’employability’
    these matters become vexatious…to say the least..
    If I may, I want to attach a copy of an article concerning PAYE and Australia’s contribution to WW2 and social welfare, first introduced immediately post war….
    Opinion: Arrogant politicians should be ready for a pensioners’ revolt
    Brian Hale, The Courier-Mail-January 11, 2017
    “THE stigma of charity should be removed from the age pension. It should be an entitlement earned by the person’s personal contribution to the fund,” said a very famous Australian long ago. Who? Former Prime Minister Sir Robert Menzies. When? At the time the current pension scheme was introduced. Fund? What fund and what personal contribution?

    You wouldn’t know about it listening to the major parties’ politicians or Senate crossbencher David Leyonhjelm who, echoing former Treasurer Joe Hockey, told the ABC he wants Australians to drop their sense of entitlement to the aged pension, which should only be paid to poor people, and receiving it should be “nothing to be proud of”.

    Well, no David, most pensioners worked and spent a lifetime paying for their pensions. It’s not welfare and, when it was introduced, it was actually meant to be an entitlement. A 7.5 per cent tithe was taken from wages to put into a fund to pay their pensions. Just as workers now have superannuation collected.

    What a good idea! Unfortunately (for pensioners) the Labor Party insisted the contributions shouldn’t be kept in individual accounts as in the UK and the US where retirees get the entitlement earned by their contributions. Instead, it all went into one big pot, the National Welfare Fund. And when the pot got really big, the politicians took it.

    They won’t talk about the historical facts because these days politicians have developed a new “ending the age of entitlement” narrative while pushing the disingenuous line that younger workers are paying tax to support pensioners. Menzies was opposition leader when then prime minister Ben Chifley announced a National Welfare Fund to pay for pensions, unemployment relief, child endowments, even health care with a 7.5 per cent tax increase.

    Menzies insisted that the Compulsory Contribution (levy) should be kept completely separate; that it should be paid straight into a trust account and not mixed with the general revenue. The levy and the National Welfare Fund began on January 1, 1946, and contributions were shown separately on workers’ personal tax assessments for 1946, 1947, 1948, 1949 and 1950, with the money paid straight into the special fund from which claims were paid out.

    In 1950 the balance in the fund was almost £100 million or $200 million – in today’s money the equivalent of several trillion dollars.

    But the pot was too big for the politicians to leave alone. Menzies, supported by the Australian Labor Party, amended the Acts governing the fund so the compulsory contributions levy was lumped in with people’s income tax and the whole lot paid straight into consolidated revenue. But the compulsory 7.5 per cent “levy” was still collected and spent.

    In 1977 Liberal PM Malcolm Fraser transferred the balance left in the welfare fund account (by then almost $500 million, or several trillion in today’s terms) to consolidated revenue. But still the 7.5 per cent was taken out of everyone’s pay packet every week. Then in 1985 the Labor Government repealed Acts No. 39, 40 and 41 of 1945 (The National Welfare Fund Acts) and introduced income and asset testing, thus excluding millions of levy and taxpaying Australians from receiving the pension for which they had paid.

    But still the 7.5 per cent levy continued to be collected (while hidden in general income tax revenue.) And to this day it still is collected.

    There have been estimates that the trillions of dollars stolen from the fund and the money paid and similarly stolen (sorry, transferred) since 1985 would be enough to pay a non-means-tested pension to every retiree of far more than $500 a week. If it had been invested, like the Future Fund, the pension might be $1000 a week. Small beer compared with the politicians’ pension deals but a huge leap for older Aussies, 420,000 of whom had their age pensions cancelled or reduced from January 1.

    Ironically, they are the very pensioners who would have the highest pensions if their personal contribution to the “fund” was the yardstick as in the UK and the US. They probably generally have been Coalition voters. But no more.

    Spend time in the RSLs, bowling clubs, voluntary organisations and the like, where these people gather and it is clear they are Liberal-National voters no more. In lieu of an Australian Trump, they see no alternative but One Nation.

    The Coalition, supported by Labor and the Greens, has turned 180 degrees from Menzies’ view the age pension is “an entitlement earned by the person’s personal contribution to the fund” and portrays it as charity. For many Australians this alone shows how far the parties they once supported have strayed from principle.

    The arrogant politicians think they can hypocritically and sanctimoniously speak condescendingly of older Australians. They are in for a shock.

    Brian Hale is a former business editor of

    The Courier-Mail and The Australian

    I am sure you will agree that there is a sense of righteous indignation about this, as well as a great many other matters relating to the governance of this country, nationally, at state government level and local government as well.
    best regards
    martin

    1. Complain to the site manager and if that doesn’t work ring up their head office and complain about not receiving any “assistance”. Trust me it works.

  72. What about Site Manager of your ESP calls you (iimplying) too fat to get a job in certain industries, like Warehousing. And Claiming you need to be a redneck to be a truck driver. That I can only get a job in Traffic Controller or Security Officer, and I don’t want to be either of them.

  73. Hello.

    I’m currently having trouble with my job provider, i emailed/phoned stating i maybe late but luck has it i arrived 2 mins early, then the consultant decided to have a rant about time keeping, i go um i was early so what is your problem, i notified in advance so what is the issue because you were late seeing me two weeks in a row so don’t talk to me about time keeping, so take your SS hat off and put back on your SYC hat as your paid not to have opinions and to even abuse your clients.

  74. In 2016,I did WFTD at a farm in Minto. They continuously tried to force me to lift heavy objects, even though the Australian law clearly states I cannot be forced to lift a weight load that’s more than what I’m comfortable with. When I refused, they tried to feed me BS such as ”Centrelink is paying you to work for us”, ”the max limit is 50 kgs” (which is a common false premise) ”we need you to clear these things(heavy objects)out of the way mate” etc.

    i reported it to Max Employment,and my case manager contact them, and requested them to give me jobs that involve not lifting any heavy weight loads,such as pruning, or putting soil into pots,jobs that the ladies do.

    However,afterwards,this organisation(named Father’s Care),refused to listen to Max, and one of the supervisors said ”don’t be a sissy” (implying all men should be able to do heavy lifting), I tried to ignore his comment as he did back down, but the other supervisor got involved and wanted me to lift furniture off a ute. I refused, and he referred to me as ”an idiot who sits there doing nothing” and told me to ”go home”.

    I called my case manager,she told me to leave, and do not go back to that place. She transferred me to Lifeline,who were actually nice to me, but she told me she got in trouble for pulling me out of the first place I did WFTD at, and she said ”she didn’t want to talk about the issue anymore”, which suggested to me the people in charge of Max are getting paid for supplying so-called not-for-profit organisations with slave workers.

    This so-called not-for-profit organisation was driving around through wealthy areas and collecting unwanted furniture to repaint and sell.

    I found work in late 2016,and it lasted until near the end of 2017,then I was forced to go back onto Newstart,and March this year I began WFTD again. I requested could I return to Lifeline as they actually treated me good, but they said the only 2 options available are Salvos or that same farm that mistreated me before. I choose Salvos, and I warned my new case manager about what I’ve experienced before, hence she provided me a copy of my risk assessment to state I cannot lift heavy objects incase Salvo’s tried anything. First day I was there, I was given the orientation, and the assistant manager asked ”any questions” I told her I cannot lift heavy objects, but I’d be more than happy to do other work,she replied with a hard ”Why”? I said ”I don’t feel comfortable and it’s the law I don’t have to”. She then said ”Oh but we need men to do heavy lifting when customers buy furniture,and then said ,we’ll discuss this with the manager(I won’t say her name).

    About 20 minutes or so later, I was called into the back to assist with moving furniture onto a truck, I told the head manager ”I cannot do heavy lifting, and showed her a copy of my risk assessment”, I tried to explain to her I’ll do any other tasks, but she said ”We’ll talk about this later”, and continued flirting with one of the delivery drivers whom is 1/2 her age.

    Then the manager and another assistant manager asked me to lift heavy boxes filled with books, I refused , I was told I can use a trolley or have somebody help me, but I refused(which is my right), I then asked could I go to the front and help out at the front. A few minutes later, the assistant manager asked me to lift a heavy box of books from the front onto a trolley, I couldn’t argue with her because customers were near her. I struggled to lift this box onto the trolley.

    I reported this all to Max, whom had a word with Salvos, but the last time I was at Salvo’s, they again tried to make me lift a big long container crammed full of clothes and other objects, I refused, and another guy had to do it for me, and then I experienced bullying from another coworker who spoke down to me, called me insults continuously for 30 minutes , and complained me me not wanting to lift heavy objects, I finally had enough and called her 1 insult back. I then reported these incidents to Max, but the boss of Max said gave me a lecture saying ”I shouldn’t complain about bullying if I called her insults back” I said I understand, buy them trying to force me to lift weight loads more than what I’m comfortable with is bullying and illegal.

    The boss of Max acting as if she was annoyed by me and offered me to go back to that farm, I told her no and explained they are even worse, and I showed her emails from union members from the AUWU who clearly stated I cannot be forced to lift a weight load that’s more than what I’m comfortable with, and to NOT lift any weight load that’s more than what I’m comfortable with, because my injury payout will be small.

    The boss said ”I shouldn’t have gotten the unions involved and I am ‘disadvantaging myself” from getting involved with unions. Really? Even though it was Union members who informed me of my rights regarding heavy lifting, which Max and Centrelink never do.

    Max told me they would contact Salvo’s AGAIN to tell them to stop trying to make me lift heavy objects, and they said they would call me yesterday to let me know the result, but they never did.

    I want to make it clear, I want to work at the front of the store, and serve customers, and put stuff away on shelves etc. but I’m not going to risk hurting my back when I’m not getting paid for it. I am still awaiting to see what happens from all of this.

      1. WFTD places will try to tell you the limit they can make you lift is 25 kgs,when in fact the law states your boss can’t force you to lift a weight load that’s more than what you’re comfortable with.

  75. I’m waiting spine fusion surgery and cannot perform simple daily tasks such as folding washing hanging it out
    cooking washing dishes I daily have severe pain like a sciatica been like this for 2yrs
    Centrelink keep knocking back my doctors medical certificate and say I need to report to my job provider or they will cut my payments
    any clues how I can get them to see I’m not fit for work until I have surgery and have gone through rehab process
    thnks

    1. Get A doctor to fill out a Centrelink medical certificate , Take it to centrelink, request a Job capacity Assement ,Any other medical conditions including Depression etc needs to be included. Centrelink only accepts a certificate with a 13 week period .Date on the doctors certificate must be From…… To 13 weeks..During that time you should be booked into a JCA by Centrelink After that a Medical Person Contracted by centrelink will look into this condition, and they have to take into account this medical condition ,and possibilty refered to a Disability Employment Service. and what your capable of doing work wise.

  76. Tax payers DO NOT pay for welfare. That’s a myth perpetuated by the Tories and the tabloids in order to poor-bash. It’s actually Crown money that’s used.

  77. I am 64 and have been volunteering fior 3O hours per fortnight since 2011 at various places.

    I was working at one place on and off for awhile but then decided to stay there and work my 30 hours there exclusively.

    The menial work was fairly repetitive in nature. I initially developed a rotator cuff injury in my left shoulder and years later, developed tendonitis in my right wrist. Now, a scan has showed mild nerve damage and an xRay showed severe osteoarthritis in that same wrist.

    My doctor has given me that 13 week certificate spoken of in the thread, plus Centrelink, after a JCA, has exempted me from mutual obligation for the same period of time.

    I am beside myself with worry that I now have a permanent health issue which will follow me into retirement. Worn cartilage doesn’t grow back.

    I too agree that this is a form of hidden, modern slavery and ought to be abolished. It should be enough to do some hours, but it’s this arbitrary, compulsory 30 hours that’s an issue, especially as one reached old age. I doubt if my wrist would have been damaged if I was doing, say, 10 hours per fortnight instead of 30.

    Should I get legal advice?

    1. Talk to your Employment Consultant (EC). Explain your situation. I suggest that you consider doing voluntary work. Ask your EC what your mutual obligations are- they could be as little as 15 hours a fortnight if you have a partial capacity to work- in which case maybe you could look at volunteering at your your local Opp shop once a week? Once you turn 60- you are not required to do Work for the dole- even though you are in the “Work for the dole” or AAR phase.

  78. If your income over the fortnight is sufficient to receive a 0 payment from centrelink, have you satisfied your mutual obligation? If I work 12 hours a week I receive 0 payment and any income above 12 hours and my wifes parenting payment is reduced. My job plan currently states that I agree to work 15 hours a week plus a whole bunch of draconian punitive hoop jumping bs. Im looking for the peice of ss law that says you have satisfied your obligations if your not getting paid by centrelink. If your not getting paid why should you have any obligations?

  79. Anyone know if job search requirements have increased? A friend of mine, who is a single parent to a school aged child, being the primary care giver, had been doing 10 jobs per month, but as of last month, now has to do 20 jobs a month. Also, she’s been with the same job network provider since 2012; I thought the government could automatically switch someone who has been with the same provider for more than 3 years to another one.

    1. The default number of job search contacts is 20. So if the Employment Consultant (EC) does not change this- this is what will be on your Job Plan. I suggest that next time you see your EC- ask to change it back again.
      You can change your Job Active Provider for a number of valid reasons. Ask your Job Active Provider for the form to complete saying you need a change. Choose another local Job Active provider and your current provider is required to ask your requested provider to consider accepting you as a new client. But there is no guarantee they will accept your transfer request.

  80. my husband has been TOLD that he must do Work for the Dole (both of us unemployed for over a year or two). He is due to retire in 5 months and 11 days.I thought work for the dole is there to help gain employment, why are they bothering when he’s in transition to retirement? do those who receive newstart come off the stats when on such schemes( in order to make the govt look good)?

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