Category Archives: Uncategorized

Go Public

We are always looking to publish new stories and reports from unemployed workers. These stories have the power to challenge and change a broken system. If you’d like to share yours, please get in touch.

My Health Record

The AUWU takes no position on the My Health system.

We encourage our members to make a decision based upon their individual circumstances.

Below is our recommended reading on the issue.

In a 27 July press release, ACOSS states: “we cannot support an Opt Out arrangement whilst it is clear that the current legislation is inadequate for protecting people’s basic privacy”.

Courier Mail article sounds a note of caution.

Very little is stopping My Health Record being hooked up to robo-debt — anyone who has felt the pain of a Centrelink “Robo-debt” will understand the concerns expressed here.

Government Digital Health Agency Flyer

Government Opt Out Information.

Visit the My Health Record website or call the My Health Record helpline on 1800 723 471, if you don’t want a record automatically created for you, by 15 October, 2018.


Fight Roll-Out of Demerit Point System

On 1 July 2018 the Turnbull Government’s punitive Demerit Point System will be gunning for unemployed workers!
Starting 25th June, the AUWU will fight the Demerit Point System. No need to take this lying down – join the Job Agency Action Group below.
  • The experience of AUWU members is that job agents are increasing the number of appointments. More appointments increases the likelihood of penalties. More penalties means more unemployed workers pushed off social security and made destitute.
  • The demerit point system is added to an already-broken compliance system. In 2015-16, there were 2 million penalties imposed on unemployed workers. The National Social Security Rights Network notes half of job agency penalties are imposed incorrectly.
The AUWU is providing unemployed workers with the tools they need to fight this harsh new compliance system. Sign up with the Job Agency Action Group below.

What is the Demerit Point System?

1. Personal Responsibility Phase (warning zone) — don’t you love their language?
Under this system — for the first time ever — the government has given privately owned job agencies the authority to impose payment suspensions without any government oversight and have stripped unemployed workers of their right of appeal.
2. Intensive Compliance Phase (penalty zone) — don’t you love their language?
Unemployed workers who are penalised with suspensions five times by their job agencies within a six month period will face harsh new financial penalties, including 50% and 100% reduction of their Newstart entitlement. Centrelink will have to sign off on all financial penalties, which means that unemployed workers can appeal these decisions.

What can I do to block it?

Together we can fight the Demerit Point System. Here’s what you can do:
  • Keep detailed records of all your interactions with your job agent.
    Write down names, dates, times and content of phone conversations, conversations at appointments.
    You will need these records as evidence of unfair treatment if you make an appeal to Centrelink.
  • Make an individual complaint – let’s keep their lines busy!
    Under the demerit point system, the Centrelink appeals system becomes the only way unemployed workers can oppose penalties. The AUWU encourages all unemployed workers who feel they have been unfairly penalised to complain in writing to

    • Department of Jobs and Small Business Customer Service Line (
    • your job agency
  • Sign up to the Job Agency Action Group below, for more ways to help yourself, your fellow recipients, or to support people you know:

More Nasty Details

The changes were made in the Social Services Legislation Amendment (Welfare Reform) Bill 2017, which was passed by federal parliament on 26 March 2018.

This legislation comes with other nasty “reforms”:

  • Throughout all phases, if you refuse paid work, voluntarily leave a job, or are dismissed for misconduct from a job, your payment will stop for 4 weeks. This cannot be waived.
  • Job seekers will no longer be able to use drug or alcohol dependency as a reasonable excuse for being unable to meet their mutual obligation requirements, unless they agree to seek treatment. It sees drug and alcohol dependency as a moral issue, not the health issue it is.
  • Longer wait times for new applicants… and we know how easy the application process is — not!
  • A new single JobSeeker Payment will progressively replace or consolidate seven existing payments between March 2020 and January 2022. No more Widow Allowance — too bad grieving widows, you now get to go onto Newstart. No more Sickness Allowance.


National Social Security Rights Network – fact sheet about the new system


Block Roll-Out of Demerit Point System

On the 25th of June, the AUWU will launch its campaign to block the roll out of the government’s punitive Demerit Point System set to be introduced on 1 July 2018. As part of this campaign, the AUWU will distribute leaflets across the country providing unemployed workers with the tools they need to fight the harsh new compliance system.
Under this system, for the first time ever the government have given privately owned job agencies the authority to impose penalties without any government oversight and have stripped unemployed workers will have no right of appeal. Unemployed workers who are penalised four times by their job agencies within a six month period will face harsh new financial penalties, including 50% and 100% reduction of their Newstart entitlement. As these decisions will be made by Centrelink, unemployed workers can appeal these decisions.
Already the compliance system is broken. In 2015-16, there were 2 million penalties imposed on the unemployed for the first time. As noted by the National Welfare Rights Network, half of job agency penalties are imposed incorrectly. This harsh new system is designed to push unemployed workers off social security and into homelessness. We need to fight it. Help us Fight the Fine. Sign up to the Job Agency Action Group here and we will keep you updated on our activities:

Maribyrnong City Council Draft Letter

Welcome comrades, if you are reading this you’re probably considering contacting the Maribyrnong council in regards to their vote on the Newstart payment on 24/4/18.

Below is the email template the Union has used to reach out to the councillors, please feel free to use it as a basis for your own emails. In particular you may want to replace the personal accounts below with some of your own experiences. Please when addressing our councillors, keep your tone polite and avoid aggression; while those in government often deserve the worst of our bile we need to keep them onside when asking for their support, and in the case of local council our representatives are very much removed from the legislative conditions we suffer under.

We all make this union what it is, so we need to project our best selves, keep it fiesty but keep it civil.


Mayor, Cr Cuc Lam –
Deputy Mayor, Cr Sarah Carter –
Cr Simon Crawford –
Cr Catherine Cumming –
Cr Gina Huynh –
Cr Mia McGregor –
Cr Martin Zakharov –

I am writing on behalf of the Australian Unemployed Workers’ Union in regards to a motion being put by Cr Simon Crawford at the next Maribyrnong City Council meeting.

As a member of the AUWU I wanted to start by thanking yourself and the council for considering this important issue, with special relevance to the low-income and disadvantaged residents of Maribyrnong City. Furthermore I wish to put forward the AUWU’s position as to why you should vote in favour of this motion.

Newstart at $269 per week, is $177 per week below the Henderson poverty-line. It is less than 41 percent of the minimum wage, less than 18 percent of the average wage, and has not been raised in real terms for 23 years.
The Newstart payment is the second lowest in the developed world.
An Australian Council of Social Service (ACOSS) survey of 600 Newstart recipients in 2015 reported:

• 40% are unable to pay their bills on time or see a dentist;
• 50% are unable to raise $2,000 in the event of an emergency;
• 50% are turning off heating and cooling to save money;
• 32% skipped meals in the previous year;
• 25% are suffering from “housing crisis” — spending more than half their income on rent; and
• 20% do not have enough money for essentials like housing, food and electricity.

One of the reasons Newstart is so low, is that traditionally it was meant as a ‘temporary payment’. However, going by figures the government released in 2013, the average time spent on Newstart is over four years. This is largely due to the lack of jobs available. According to the latest government data, there are 2.8 million people competing for only 180,000 jobs. Newstart has become a one way ticket to poverty.
The low rate of Newstart is major factor that pushes people into homelessness. According to a 2017 study by Anglicare, only .03% of properties on the market are affordable for a single person living on Newstart.

There is also a growing problem of Newstart recipients with disabilities being unable to afford the medicines they need. 25% of Newstart recipients have a diagnosed disability. This is because of significant attacks over the past several years on the ability to access the Disability Support Pension (DSP).

Increasing the Newstart rate to the Henderson Poverty Line ($1026.24 per fortnight) – the most reliable and regularly updated measure of poverty in Australia – will go a long way to giving Newstart recipients control over their lives and helping them out of poverty.

Council Benefits of Raising Newstart:
Increasing Newstart would benefit local economies, by increasing the spending power of those on low incomes, whose extra funds would circulate through local businesses. It would also reduce the strain on Council community services assisting the growing number of people experiencing hardship, particularly homelessness. Experts in this area frequently point out that the low rate of Newstart contributes to crime, mental health issues, and creates an extra strain on council and health services.

Increasing Newstart would not only help people into employment, but create a more prosperous community. In the council area, there are thousands of unemployed people that need representation in the your council

There is growing concern about the low rate of Newstart amongst the community. In the petition work we have done on increasing Newstart in the area, the vast majority of people have voiced strong concern about the low rate of Newstart. The rate of signatures we received on our petition calling on your council to advocate for an increase was about 10 per hour. These will be presented to the council.

The Business Council of Australia has advocated to the Federal government that the low rate of Newstart is a barrier to employment and risks entrenching poverty. Auditing company KPMG and the OECD have also advocated for an increase in Newstart, as well as the community sector.

Already there is a ground swell of local councils who have taken up this issue. Ten local councils in South Australia have added their voices to the chorus of business, union and welfare groups which have called for Newstart to be increased. The South Australian councils which have passed motions are Adelaide, Clare and Gilbert Valley, Copper Coast, Kangaroo Island, Mount Gambier, Onkaparinga, Playford, Port Adelaide Enfield, Salisbury, and Streaky Bay. Recently in Victoria the Moreland Council passed the motion too.

The more councils who adopt this demand, the more pressure can be applied on the Federal government. I hope Maribyrnong can join them.

Below are some personal stories from Newstart recipients:

“I often have to skip breakfast and lunch every day in order to save money. I do not feel I eat enough fresh fruit and vegetables; I look for specials and Black and Gold products. Nutrition never enters into what I buy, how cheap it is the only thing I’m capable of buying. If my income was higher, I would be able to buy fresh fruit, vegetables, things other than frozen products; I would buy more food in general if I could afford it.

I think every day about my finances. I’m living from hand to mouth without any chance to save or prepare for the future.

Very rarely am I able to see my family and friends … my family lives in a different state and I haven’t seen them in about two years due to being unable to afford the travel expenses, with no chance of being able to join in on family occasions or holidays. Leaving the house is hard, even bus transport affects my budget, so leaving my house as little as possible is necessary. Any kind of community activity, festivals or events, getting there, buying anything whilst there, is beyond my income, and means any bus ticket or drink or food I buy there effects my income and ability to pay for rent, groceries and bills.

I feel as if relationships are impossible until I’m able to support myself.”

– Joel, Newstart recipient

“My son has ADHD, anxiety and autism, and requires three different medications to function at an acceptable standard to attend a mainstream school. He also attends a Catholic school, which is prepared to accommodate his learning needs because the public system in our area simply doesn’t have the support systems in place to meet his learning needs. Just school fees are $150 a fortnight.

So we have six regular prescriptions a month, at a cost of $40. By the time I pay for school fees, rent, electricity, phone and internet bills, I am left with $250 a fortnight to cover everything.

To stay well with both diabetes and my son’s ADHD/anxiety/autism we rely on a diet of fresh fruit and vegetables, meat, bread and dairy foods — basically we live on a diet of largely unprocessed, sugar free, artificial colouring and preservative free, gluten and lactose-free products, wherever possible. All the expensive foods.

$250 doesn’t really cover the fortnight’s groceries. It means we eat a lot of apples and potatoes, mince, sausages and rice. We’ve done the ‘100 ways with mince’ recipe book. It also means that I often end up unwell — either I eat cheaper processed foods and it affects my blood sugar levels, or I skip meals and my blood sugar is affected. And either way I end up spending more time in the doctor’s office and a burden on the health system. I can’t win.”

– Natalie, a single mother forced onto Newstart when the Gillard government significantly tightened the eligibility of the Single Parent Pension.

Please find attached the AUWU’s draft motion for consideration and please contact me if you have any questions or comments.

Warm regards,

In solidarity,
Tilde Joy

Newstart City Council Motion [Draft]