If you thought being on hold was bad enough, the government has made it even harder for unemployed workers to contact Centrelink. The Newstart line now automatically hangs up on unemployed workers if there are not enough staff on the line.
This is a disgrace.
Centrelink have ignored 106 million calls since 2016.
If you cannot get through to the Newstart line, contact the Human Services Minister Michael Keenan’s office and ask them to put you through. If we all call, they will take notice.
You can also call your local MP who should be able to put you straight through to Centrelink.
Also sign our petition for a adequately staffed free-call number here.
We did it!
Back in May, the AUWU asked Greens Senator Rachel Siewert to investigate the government’s punitive and dysfunctional jobactive system. On Wednesday, the Senate agreed to the inquiry. Thank you Senator Rachel Siewert!
Years of hard work by AUWU volunteers have paid off. This is a high-level investigation into the abuses and wastefulness of jobactive – a $7 billion privatised employment services system.
To mark this great victory, the AUWU is launching its December Deluge campaign. We are going to flood the Senate with submissions about the reality of jobactive.
Click here to tell the Senate your story. You have until 28 September 2018.
This is a huge opportunity to shout loud and clear about how jobactive has impacted you or people you know. Finally, we will be heard.
Every story is vital! If you have told your story before, tell it again. If you have not yet come forward with your story, now is the time.
You can submit anonymously if you wish.
Write up your experiences of jobactive in your own words. Write as much or as little as you like. Add whatever information you feel is appropriate.
Here are the terms of reference for the inquiry:
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Join the Deluge!
We are always looking to publish new stories and reports from unemployed workers. These stories have the power to challenge and change a broken system. If you’d like to share yours, please get in touch.